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The Orthopaedic Phone Nurse supports providers in delivering high‑quality patient care within a busy orthopaedic practice. This role utilizes strong critical‑thinking skills and clinical judgment to assess patient needs, provide guidance, and coordinate care through effective phone‑based communication. Responsibilities include thorough documentation in the EMR, assisting patients and providers with timely and accurate information, and ensuring all communication is conducted professionally and respectfully.
The Orthopaedic Phone Nurse will cross‑train in Orthopaedic Office/Clinic Nurse duties and maintain familiarity with physician workflow, hospital resources, and community support options to best meet the needs of patients. This position also manages paperwork such as FMLA, Short‑Term Disability, and Workers’ Compensation forms, and follows all Wabash General Hospital policies related to patient care, safety, and confidentiality.
Requirements:
Benefits Summary
We are proud to offer a comprehensive benefits package, including:
About Us
At Wabash General Hospital, we are dedicated to putting patients at the heart of everything we do. Guided by our motto, “people you know, helping people you love,” we are committed to serving our community with care and compassion.
We offer services for all generations, striving to be the trusted healthcare destination throughout every stage of life. While we are honored to have received numerous awards recognizing our efforts to be the best, what truly sets us apart is the personalized experience we provide to our patients and their families.
Our compassionate and dedicated team is focused on delivering exceptional, individualized care to support patients and their loved ones every step of the way. Join us in making a meaningful impact in the lives of those we serve.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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