OTHS Work Program Teller

***This position is open to the 2026-2027 Ottawa Township High School work program students.***

Responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, cashiers’ checks, money orders, and cash advances. Balances each day's transactions and verifies cash totals. Performs specific assigned side-jobs and assists other Tellers with a variety of duties as required. Ensures that members are promptly and professionally served. Cross selling Credit Union products (Visa, Debit, Checking, E-statements, Remote Deposit Capture).

ESSENTIAL FUNCTIONS AND BASIC DUTIES

1. Assumes responsibility for the efficient, effective, and accurate performance of Teller functions.

a. Represents the Credit Union in a courteous and professional manner.
b. Receives share deposits in person or by mail.
c. Receives loan payments in person or by mail. Properly computes interest.
d. Processes cash advances, cashiers’ checks, money orders, loan payments, and similar transactions.
e. Disburses cash or check share withdrawals in person, by telephone, or by mail.
f. Processes transfers.
g. Opens and closes computer terminal accounts daily. Processes assigned cash and transactions and balances at end of day.
h. Receives and processes payroll deduction starts, stops, and increases.
i. Verifies transactions. Monitors deposit amounts and examines documents for endorsement and negotiability. Detects and resolves discrepancies promptly.

2. Assumes responsibility for establishing and maintaining effective, professional business relations with members.

a. Ensures that members' requests and questions are promptly resolved.
b. Operates on-line teller terminal. Provides in person, by telephone, or by mail, such information as members may authorize concerning their account status.
c. Receives and processes changes to existing accounts.
d. Receives and processes changes of name, addresses, and such other account information as needed.
e. Ensures that all members are informed of Credit Union services and policies including eligibility for membership, types of available accounts, interest and dividend rates, payroll deduction options, and other related services and information.
f. Maintains privacy of member account information.
g. Ensures that the Credit Union's quality reputation is maintained and projected.

3. Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.

a. Assists area personnel as required.
b. Keeps supervisor informed of area activities and of any significant problems or concerns.
c. Completes required reports and records accurately and promptly.
d. Attends meetings as required.

4. Assumes responsibility for related duties as required or assigned.

a. Performs drive-up teller and night drop functions as assigned.
b. Cross-sells Credit Union services.
c. Ensures that work area is clean, well maintained, and secure.
d. Performs related clerical duties as required.

Benefit Opportunities: Employee assistance program, Employee loan rate discount, Employee referral program, Investment consulting, Paid bereavement leave, Paid personal leave, Professional development assistance, Tuition reimbursement

Other Compensation Opportunities: Goal-based Organizational Annual Bonus

Job & Pay Type: Part-time, Non-Exempt

Starting Pay Range: $15.20-17.02/hour

Pay Frequency: Bi-weekly

EDUCATION/CERTIFICATION: Actively participating in the high school work program.

REQUIRED KNOWLEDGE: Knowledge of Teller policies and procedures. Basic understanding of Credit Union operations.

EXPERIENCE REQUIRED: Abilities generally acquired on the job in 12 months.

SKILLS/ABILITIES: Good communication skills. Professional appearance, dress, and attitude. Good math skills. Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone. Good typing skills.

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

TALKING: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.

AVERAGE HEARING: Able to hear average or normal conversations and receive ordinary information.

FINGER DEXTERITY: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.

REPETITIVE MOTION: Movements frequently and regularly required using the wrists, hands, and/or fingers.

AVERAGE VISUAL ABILITIES: Average, ordinary visual acuity necessary to prepare or inspect documents or products, or operate machinery.

PHYSICAL STRENGTH: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.)

WORKING CONDITIONS

NONE: No hazardous or significantly unpleasant conditions (such as in a typical office).