Outlet Attendant - Seasonal

Outlet Attendant

Reports to: Assistant Food & Beverage Manager

Supervises: No supervisory duties are included in this position.

Job Summary (Essential Functions):

Provide food and beverage service to club members and guests at Halfway House, Pool Snack Bar, or Turn Café.

Job Knowledge, Core Competencies and Expectations

• Greet and acknowledge members and guests.
• Learns members’ names and their special preferences.
• Knowledge of and ability to perform required role during emergency situations.

Job Tasks/Duties

• Provides immediate attention to all members.
• Ensure that the correct account numbers and names are given for billing.
• Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials.
• Places orders with kitchen; informs cooks about any special cooking instructions.
• Serves meals; places dishes by courses in front of each person.
• Handles all cash and credit card charges as prescribed by standard operating procedures.
• Keeps outlets clean and well stocked.
• Advises supervisor of any complaints as soon as they occur.
• Performs clean-up and closing duties as assigned by manager.
• Attends pre-meal meetings as requested by the Assistant Food & Beverage Manager.
• Consistently follows local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests.
• Performs other appropriate duties assigned by Assistant Food & Beverage Manager.

Education and/or Experience

• The ability to read, write and execute basic math skills.

Licenses and Special Requirements

• Food safety certification.
• Of legal age to serve alcoholic beverages (Pool Snack Bar excluded).
• Alcoholic beverage certification (Pool Snack Bar excluded).

Physical Demands and Work Environment

• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
• Push, pull or lift up to 50 pounds.
• Continuous repetitive motions.
• Work in hot, humid and noisy environment.