Outpatient Counselor

Be a part of a team that focuses on hope, transformation, and recovery every day! Join Casa Treatment Center as we support our patients suffering from addiction.

Founded in 1967, Casa is one of the only treatment centers in Southern California designed to specifically meet the needs of women in recovery. Casa Treatment Center is a residential, outpatient, and sober living substance abuse facility headquartered in Pasadena. Casa is licensed by the State of California Department of Health Care Services and accredited as a behavioral health care program by the Joint Commission.

Job Description

The Outpatient Coordinator is responsible for ensuring contract requirements are met as defined by the Alcohol and Drug Program administration and other agencies. The Outpatient Coordinator will assist in collaboration with the Program Director, the coordination of outpatient services to individuals with substance use and co-occurring disorders. This includes a collaboration with the Director of Business Development to outreach, development of referral networks and provision of direct services to ensure census and budgetary metrics are met. The Outpatient Coordinator works with a multi-disciplinary treatment team to develop and implement the treatment plan and/or treatment strategy to ensure clinical integrity.

Responsibilities

In addition to all components of the above position summary the following “Essential Duties and Responsibilities” are essential to successful performance in this position.

· Monitors and ensures contract requirements are met as defined by the Alcohol and Drug Program Administration and other agencies as appropriate.

· Ensures all required reports for governing or funding agencies are completed in an accurate and timely fashion.

· Responsible for establishing and maintaining relationships with multiple referral sources.

· Attend and participate in designated meetings, conferences, speaking engagements and media appearances as required.

· Collaborate with the admissions team to facilitate admissions process for assessments and referrals.

· Accompany other agency staff to networking events and opportunities including, but not limited to, agency site visits, community events, and local provider offices.

· Work with account specialists to maintain database to confirm copayments.

· Collaborate with Compliance Officer to ensure documentation compliance, including sign-in sheets and treatment plans, ASAM and Authorizations are submitted timely by all staff.

· Provide direct clinical work/counseling services to patients in group therapy settings and 1:1 individual session.

· Complete and submit all clinical documentation (group notes, individual session notes, treatment plans, treatment plan updates, utilization reviews, and assessments) in a timely manner as outlined in Casa’s agency policies and funding source contracts in patients’ Electronic Health Record in AURA.

· Maintain schedule of activities in EMR; monitor alerts in EMR; failed activities, missing treatment plans, activities not statuses, etc. and resolves issues.

· Collaborate with Compliance Officer to audit department client charts to maintain clinical compliance.

· Work with inter-disciplinary team to develop and implement treatment plans/strategies.

· Consult with and reports to direct supervisor or other agency leaders to resolve crises and minimize risk to the agency.

· Facilitate managing day-to-day operations of the Outpatient Program, including ensure groups are running on-time, sign-in sheets are collected, and program material/content is prepared in advance.

· Completes and submits progress reports, sessions notes, utilization reviews and authorization extension request necessary for patients’ funding sources in a timely manner.

· Assist patient in creation of discharge and aftercare plan that includes relapse prevention plan, referrals for external support, and aftercare appointments.

· Establishes and maintains professional and appropriate relationships with patients, patients’ support systems, and community including referral sources.

· Effectively communicate pertinent information regarding current patients to rest of treatment team including Clinical Supervisor, Outpatient Therapists/Counselors, Clinical Director, Program Director Program Recovery Specialist, and Medical Director.

· Attend and actively participate in weekly Clinical Supervision meetings that include presenting patient case conceptualizations for constructive feedback and demonstration of maintenance of current caseload, documentation, and patient progress.

· Assist in taking inventory of department supplies and items that need to be ordered; assists with facilitating department orders.

· Assist in keeping record of client outcome measures (e.g., PHQ-9s, Quality of Life surveys) and client satisfaction surveys; collaborate with other agency staff to create and submit quarterly data related to client outcome measures.

Supervisory Responsibilities

N/A

Education, Experience, and Credentials Required

Minimum Requirements: To perform this position successfully, you must be able to perform each essential duty and responsibility satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties and responsibilities. The requirements listed below are representative of the knowledge, skill, and/or ability required.

· Proficiency in MS Office systems.

· Ability to utilize an electronic healthcare record.

· Establish and maintain effective working relationships with others.

· Communicate effectively with others both orally and in writing.

· Ability to work effectively in a fast-paced changing environment.

· Ability to establish and consistently enforce appropriate boundaries with patients.

· Ability to model positive behavior and demeanor.

· Understanding of addiction, co-occurring models, and treatment modalities.

· Understanding of patient development and family systems.

· Excellent time management and organizational skills.

· Ability to be flexible; problem solver, self-directed; customer service-oriented, and collaborative.

· Skills and ability to engage and develop a rapport with patients and families of various backgrounds.

· Bilingual in Spanish preferred.

Qualifications:

· Master’s degree in social work, Marriage and Family Therapy or related field preferred

· SUD Certification or within 6 months of job offer.

· Must maintain licensure as a condition of employment.

· Experience with SAPC, insurances, and other governing bodies preferred.

· Evidenced-Based Trained/Certified in TF-CBT, SS Preferred

· Must maintain a valid California Drivers' License, have proof of automobile insurance and maintain a safe driving record based on Casa Treatment Center policy.

This Opportunity after completing probation period

· Comprehensive Benefits Package: Employer Paid Health/Dental/Vision Benefits, and Life Insurance

· Generous Paid Time Off plans

· 403 B – Simple IRA with company match

Disclaimer

The above statements are intended to describe the general nature and level of duties being performed by people assigned to this job classification and position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the employee. Employee may be required to perform duties outside of their normal responsibilities as needed to address agency initiatives.

Staff must adhere to the overall agency policies, procedures, guidelines, and philosophy of our program including being a positive role model for participants. Discretion must always be maintained, protecting participant confidentiality is of primary importance.

Casa Treatment Center is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or equal veteran status.

Pay: $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person