Outside Customer Service Representative/Medical Sales

ABOUT THE COMPANY

Athena Specialty Group’s primary goal is to improve the quality of life for our patients at home. We also provide special wound therapies in the home setting for those patients that qualify by delivering a plan of care that is a comprehensive approach centered on the patient. Athena Specialty Group will work with healthcare providers to ensure a smooth transition from inpatient to home and communicate effectively with the clinical team and incorporate their input into the wound care plan.

We are looking for empathetic, thoughtful, and compassionate people, to meet the needs of our patients. Athena Specialty Group’s primary goal is to improve the quality of life for our patients at home. We also provide special wound therapies in the home setting for those patients that qualify by delivering a plan of care that is a comprehensive approach centered on the patient. Athena Specialty Group will work with healthcare providers to ensure a smooth transition from inpatient to home and communicate effectively with the clinical team and incorporate their input into the wound care plan.

Job Summary

Athena Specialty Group is now hiring for a Customer Service Representative to join our team! We are in growth mode - expanding nationally into other states - and building out an amazing sales team with a fun, hardworking culture.

Athena is looking for a driven candidate that has a competitive nature and a desire to learn.

This position is primarily responsible for marketing and promotion of Athena’s comprehensive wound care services throughout their aligned geography. This position will work directly with experienced leadership to develop and execute specific strategies and tactics to achieve sales quota. The applicant must be highly motivated, flexible, and sales/service oriented. The area would cover Salem, OR to Albany, OR.

Essential Duties and Responsibilities

• Prospecting: Identifying and reaching out to potential customers or leads
• Service Knowledge: Understanding the company’s services thoroughly to effectively communicate their benefits to customers.
• Customer Relationship Building: Establish and maintaining relationships with clients to understand their needs and preferences.
• Communication Skills: Effective verbal and written communication to engage with customers and team members.
• Referral Quota: Meeting or exceeding referral targets set by leadership.
• CRM Usage: Utilize Customer Relationship Management (CRM) software to manage leads, track interactions and manage sales opportunities.
• Training and Development: Participating in training programs to enhance sales skills and product knowledge.
• Reporting: Providing regular reports on sales activities, progress and challenges to sales management.
• Adaptability: Being flexible and willing to learn in a dynamic sales environment.
• Performs other duties as required.

Minimum Required Qualifications

• Valid Driver’s License is required

Education And/or Experience

• Four-year college degree with two years of medical sales experience preferred.

Skills, Knowledge And Abilities

• Successful completion of Athena’s training and competency assessments
• Demonstrated ability to build and maintain solid working relationships with internal and external customers
• Must possess a valid driver’s license
• Willingness to participate in ongoing training and development
• Geographically located within the assigned territory

Language Skills

• English (reading, writing, verbal)

PHYSICAL DEMANDS

While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. Must be able to travel by plane and automobile (if applicable).

Athena Healthcare is committed to hiring veterans, when applicable.

Benefits

Comprehensive benefits package offered for eligible employees:

• Medical, Dental and Vision
• Paid Time Off
• 401K Savings Plan
• Paid Holidays
• Career Advancement/ Development Opportunities

EEO Statement

As an EOE/AA employer, Athena Specialty Group is committed to providing all applicants and employees with equal access to employment opportunities, regardless of sex, race, age, color, national origin, disability, pregnancy, religion, genetic information, sexual orientation, transgender status, gender identity, marital status, veteran status, or any other characteristic protected by federal, state, or local law. Athena Specialty Group shall abide by the requirements of 41 CFR 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and individuals with disabilities. AA/EOE, M/F/Disability and Vet

Work Location: On the road

Job Type: Full-time

Pay: $19.00 - $24.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: On the road