Outside Sales Account Manager

Account Manager – Tulsa, Oklahoma

Reports To: General Manager (Office in Springdale, AR)

Location: Tulsa, Oklahoma (Field-Based)

Position Summary

The Account Manager is responsible for developing, growing, and maintaining profitable customer relationships within the assigned Tulsa, Oklahoma territory (Metro Tulsa, Ft. Smith AR and NWA). This individual plays a dual role—acting as both a business development professional who identifies and closes new opportunities, and as a trusted partner who manages ongoing customer satisfaction, retention, and growth.

Account Managers at ChemStation operate within a dynamic, service-oriented environment where technical understanding, relationship-building, and follow-through are key. Success in this role is measured by territory revenue growth, account profitability, and customer retention.

Key Responsibilities

Business Development

• Identify, qualify, and secure new industrial accounts within the Tulsa, OK market.
• Develop and execute a territory sales plan focused on targeted industries such as food processing, fleet washing, manufacturing, oil & gas, concrete/asphalt, and metal fabrication.
• Conduct plant surveys, site audits, and needs assessments to identify opportunities for ChemStation’s custom-blended chemical programs.
• Prepare and deliver compelling proposals, product demonstrations, and presentations to prospective customers.
• Manage the sales cycle from initial contact through close, including pricing strategy, customer onboarding, and initial service setup.

Account Management & Retention

• Maintain close, proactive communication with existing customers to ensure continued satisfaction and performance.
• Manage inventory levels, on-site tanks, and delivery schedules in coordination with operations and customer service teams.
• Conduct periodic performance reviews, usage analysis, and chemical efficiency evaluations with key accounts.
• Resolve issues promptly and effectively, coordinating internal teams to ensure service excellence.
• Expand wallet share through cross-selling and new application development within existing accounts.

Territory Management & Administration

• Maintain accurate records of all sales activity in the CRM system.
• Track territory performance against goals for revenue, margin, and retention.
• Attend and actively participate in team meetings, training sessions, and regional sales initiatives.
• Maintain a professional presence in the marketplace representing ChemStation’s brand, mission, and customer-first culture.

Qualifications

• Experience: 3–5 years of successful B2B sales experience, preferably in chemical, industrial, or service-based industries.
• Education: Bachelor’s degree in Business, Marketing, Chemistry, or related field preferred.
• Skills:

- Strong interpersonal and communication skills with a consultative selling approach.
- Ability to interpret technical and process data to identify customer needs.
- Highly organized with strong time management and follow-up discipline.
- Proficient in Microsoft Office Suite and CRM software.

• Other:

- Must possess a valid driver’s license and clean driving record.
- Willingness to travel throughout the Tulsa and surrounding region as required.

Key Competencies

• Customer Focus & Relationship Building
• Self-Motivation and Accountability
• Technical & Process Understanding
• Problem Solving & Analytical Thinking
• Territory Planning and Execution
• Team Collaboration

Compensation & Benefits

• Compensation: 100% commission-based structure designed to reward performance and long-term account development.

- Unlimited earning potential with established account base and recurring revenue model.

• Benefits:

- Comprehensive Health, Dental, and Vision Insurance coverage.
- 401(k) savings program with a company match.
- Paid training and ongoing professional development support.
- Company-provided tools, technology, and mileage reimbursement.

Performance Metrics

• Territory Sales Growth (New and Existing)
• Account Retention and Customer Satisfaction
• Profit Margin and Cost Management
• CRM Activity and Pipeline Development

About ChemStation

ChemStation is a national leader in environmentally friendly, custom-blended industrial cleaning and process chemicals. Our refillable, on-site delivery system eliminates waste, reduces costs, and ensures consistent quality. Each franchise location operates with a deep focus on customer partnership, technical expertise, and long-term relationships — one tank, one relationship, one solution at a time.

Job Type: Full-time

Projected Total Compensation: $85,000.00 - $120,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: Remote