Leader in contractor productivity products and customer service excellence, while building careers and communities.
To significantly contribute to the success of our business partners.
Family, Dependability, Inclusion, Curiosity, Humility
Outside Sales Reps play a critical role in the success of our business as the first line of contact to our customers. The target is to Drive Contractor Demand, provide industry leading product knowledge, build excellent Dealer Relationships, ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
Duties and Responsibilities
- Building and sustaining long-lasting relationships with new and existing customers based within an assigned sales’ territory.
- Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
- Demonstrates the functions, benefits, and utility of products or services to customers based on their needs.
- Perform product knowledge training to dealers based on their needs.
- Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise.