Packaging and Quality Assurance Specialist

Job Summary

We are seeking a detail-oriented and creative Packaging & Quality Assurance Specialist to join our growing team. In this role, you will ensure the accuracy, quality, and brand consistency of packaging and digital content across multiple sales channels including e-commerce, club, retail, and licensing.

Your work will directly influence how customers experience our products—both on the shelf and online. From artwork proofing to product copywriting, you will help maintain high standards while supporting cross-functional teams with clear, effective communication.

Key Responsibilities Artwork Proofing & Product Review

• Proof base artwork files for e-commerce, club, and retail packaging to ensure accuracy, clarity, and brand alignment.
• Review and approve full production files provided by international teams for retail and licensed products.
• Evaluate pre-production sample images from our China team and provide clear, actionable feedback for revisions.
• Ensure all packaging meets brand, quality, and compliance standards before release.

Copywriting & Content Development

• Write engaging, persuasive romance copy for packaging across all channels (e-commerce, retail, club, licensing).
• Develop compelling product descriptions and marketing copy for thoughtfully.com and mancrates.com.
• Create SEO-optimized content for Amazon listings, including product descriptions and feature bullet points.
• Write and refine copy for customer websites and third-party retailer listings.
• Edit and improve A+ content and marketing graphics copy for Amazon storefronts.

Ongoing Contributions & Impact

• Maintain consistent, high-quality packaging and content that reflects brand standards.
• Enhance product storytelling to strengthen customer engagement and clarity.
• Support cross-functional teams by ensuring accuracy, consistency, and timely updates across all packaging and digital content.
• Contribute to continuous process improvements within the packaging and content workflow.

Qualifications

• Bachelor’s degree in Marketing, Communications, Graphic Design, or related field preferred.
• 2+ years of experience in packaging review, quality assurance, copywriting, or a similar role.
• Strong eye for detail with the ability to spot inconsistencies in artwork, layout, and copy.
• Exceptional writing and editing skills with experience in e-commerce or CPG preferred.
• Familiarity with Amazon Seller Central, A+ content, and SEO best practices is a plus.
• Ability to collaborate with cross-functional and international teams.
• Strong organizational skills and the ability to manage multiple projects simultaneously.

Benefits

• Competitive compensation
• Health, dental, and vision insurance
• Paid time off and company holidays
• 401(k) with company match
• Professional development opportunities

Pay: $71,000.00 - $74,000.00 per year

Benefits:

• 401(k)
• 401(k) 4% Match
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Work Location: In person