Pala Super Mart - Deli Supervisor

Join us to become part of a vibrant team committed to providing excellent service while advancing your retail career!

OVERVIEW

Supports Manager/Assistant Manager with managing and coordinating the daily operations of the NEW Super Mart, with an EMPHASIS on Service Deli Operations.

Partner with the Store Manager/Assistant Manager to build high performing Team Members through coaching and development. Interact with guests and vendors to enhance the convenience store/deli experience and to increase sales profitability. Leads the store independently in the absence of upper management.

• 2 years of management and/or supervisory experience.
• Service Deli Operations preferred
• 2 years of cash handling experience and able to adapt to any POS Systems.
• Excellent guest service, communication, and interpersonal skills required.
• Proficient in Microsoft Office (Word, Excel, and Outlook).
• Basic administrative office functions such as telephone system use, 10-key, fax machine, and handheld scanners.
• Proficient in register transaction processes.
• Independent, self-motivated, and detail-oriented.
• Ability to multitask, excellent organizational skills.
• Ability to be flexible with the schedule.
• Able to remain calm, composed, and professional under pressure.
• Ability to assess different situations and determine correct results in a quick and professional manner.
• Must read, write, and speak English.

Essential Job Functions:

• Ability to successfully “open” and “close” the store, ensuring Team Members perform tasks on the checklist.
• Always provide high-quality guest service.
• Conduct all cashier functions and approve all returns, refunds, and voids.
• Maintain appropriate records, receipts, and summaries for all orders and deliveries from vendors.
• Constantly working in a food prep environment, which includes the use of the hand-truck, service deli slicer, microwave oven, rotisserie, fried chicken, pizza, hamburger operations, and washing of food prep equipment.
• Verify shipments are received and accurately processed through the company's inventory system.
• Supervise and maintain accuracy of any price changes, including fuel, and implement changes if needed.
• Train new Team Members in all aspects of Super Mart and Deli operations.
• Support upper management in reaching sales goals.
• Directs and prioritizes the daily activities and tasks of the Super Mart Team Members.
• Anticipate problems and implement measures to preserve the safety of Team Members and all others in the work location.
• Available 24-hours to respond to problems and/or emergencies.
• Assist upper management in inventory and cash control procedures, including cash safes and register audits.
• Manage all guest complaints and concerns in a prompt, professional manner.
• Notify the upper management of any wrongdoing or activities.
• Provide input to the upper management regarding ideas, goals, objectives, strategies, and other information required for the proper operation of the Super Mart.
• Provide feedback to upper management on Team Member’s performance and productivity.
• Ability to schedule work hours, days off, and PTO based on business needs.
• Verify and approve Team Members' work time for payroll processing.
• Help perform periodic competitor surveys, including pricing and conditions.

Pay: From $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person