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Palo Alto Support Engineer

Job Description

  • Monitor Palo Alto firewalls and security alerts on a real-time basis
  • Perform L1 troubleshooting for firewall, VPN, and connectivity issues
  • Analyze traffic logs and threat logs
  • Escalate incidents to L2/L3 teams with proper documentation
  • Assist in firewall rule additions, modifications, and deletions (as per SOP)
  • Perform health checks and basic maintenance activities
  • Follow incident, change, and problem management processes
  • Maintain operational reports and shift handover documents

Contact - 7675991722
Email - hr@mottosys.com

Job Type: Full-time

Pay: ₹300,000.00 - ₹600,000.00 per year

Benefits:

  • Provident Fund

Work Location: In person

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