Parent Worker (Attendance Office Support)

The Parent Worker serves as a vital bridge between the school, students, and families. Stationed in the Attendance Office, this role combines administrative accuracy with exceptional community support. You will be the first point of contact for parents reporting absences, a guide for families navigating school technology, and a key player in ensuring our daily attendance data is flawless.

• Parent Support & Intake:

  • Manage incoming phone calls and emails from parents/guardians regarding student absences.

  • Accurately log and track absence excuses, tardies, and early dismissals.

• Technology & Access Guidance:

  • Assist parents with onboarding, password resets, and troubleshooting for the Aspen Parent Portal.

  • Help families understand how to view their student’s attendance and academic progress online.

• Data & Record Keeping:

  • Maintain high-accuracy attendance records in the Aspen system as well as the school's local records.

  • Reconcile daily attendance discrepancies and cross-reference teacher rosters.

• School Community Liaison:

  • Work directly with students who are arriving late or departing early.

  • Collaborate with substitute teachers to ensure classroom attendance rosters are collected and processed correctly.

  • Provide a welcoming, helpful environment for all visitors to the Attendance Office.

• Detail-Oriented: Exceptional accuracy in data entry and record-keeping is non-negotiable.

• Communication Skills: Strong verbal and written communication skills; ability to interact with a diverse population of parents, students, and staff with empathy and professionalism.

• Tech-Savvy: Proficiency with school management systems (experience with Aspen is a major plus, but training will be provided) and standard office software (Google Drive, Docs, Sheets, etc.)

• Multilingualism (Highly Preferred): Proficiency in at least one language other than English to effectively support our diverse community.

• Problem-Solving: Ability to handle fast-paced environments, multitask, and maintain confidentiality regarding student records.

• Medical Plan Options
• Pharmacy
• Dental
• Vision
• Behavioral Health & EAP
• Employee Wellness Program

• Basic Life Insurance
• Life and Disability Insurance
• Pension Plans
• Supplemental Retirement Plans (403(b) and 457(b))
• Flexible Spending Accounts (FSAs)
• Spot Pet Insurance

• Paid Leave
• Sick Leave
• Vacation Days
• Parental Leaves
• Short-Term Disability
• Religious Holidays
• Leaves