Part Time Admin, Customer Service & Event Assistance

Part-Time Operations, Customer Experience & Events Assistant

Red Wagon Goats | Stone Mountain / Atlanta, GA
Part-Time: 5–15 hours/week to start, with room to grow
Pay: $18–$20/hour, depending on experience

Red Wagon Goats is looking for a friendly, organized, animal-loving, highly adaptable team member to support our growing goat rental, vegetation management, and goat event business. Our rentals for land clearing are our bread and butter, but we are looking to expand on our popular goat yoga, educational, team building and petting zoo experiences.

This is a truly hybrid role for someone who enjoys wearing a lot of hats. The right person will be equally comfortable answering customer emails, updating spreadsheets, helping organize bookings, educating potential clients, making sales calls, assisting with goat yoga or school events, and occasionally getting outside to help move goats, set up fencing, or visit a property before a job begins.

This is a fun, unusual, and highly rewarding job — but it also requires professionalism, follow-through, physical capability, and a willingness to learn the many moving parts of a unique animal-based business.

About Red Wagon Goats

Red Wagon Goats provides goat rental and targeted grazing services throughout the Atlanta area, helping property owners manage invasive plants, overgrowth, and vegetation in a natural and memorable way. We also host goat-centered events including goat yoga, educational programs, environmental events, school and university visits, corporate team-building activities, and private events.

We are a small, growing business, so this role is ideal for someone who likes variety, takes initiative, and wants to help build systems while also being part of a hands-on, joyful, animal-centered company.

Primary Responsibilities: Administrative & Customer Experience Support

Your main responsibility will be helping the owner manage the customer journey from first inquiry to completed job. This may include:

• Responding to customer emails with a warm, professional, and helpful tone
• Helping organize estimates, bookings, invoices, and follow-ups
• Tracking leads, customer status, and job progress in Google Sheets and/or CRM tools
• Managing calendar details and scheduling support
• Helping customers understand our services, process, pricing, and expectations
• Supporting estimate and invoice creation
• Keeping customer information organized and up to date
• Helping improve internal systems, workflows, and communication

Sales, Marketing & Outreach

We are looking for someone comfortable talking to people and helping grow the business. Responsibilities may include:

• Following up with leads and past customers
• Making outreach calls or emails to potential event partners, schools, companies, venues, HOAs, and property owners
• Helping educate potential customers about goat grazing and goat events
• Supporting marketing ideas, local partnerships, and community outreach
• Assisting with social media, email marketing, or promotional efforts as needed
• Representing Red Wagon Goats with a friendly, upbeat, and professional voice

Sales experience is strongly preferred, but the most important thing is that you are warm, confident, curious, and comfortable communicating with many different kinds of people.

Secondary Responsibilities: Goat Rental & Field Support

While this is primarily an administrative and customer experience role, we'd love to find someone who is willing and able to understand the field side of the business. You may occasionally help with:

• Covering field shifts when another team member is unavailable
• Setting up or taking down temporary electric fencing
• Moving goats safely between areas
• Helping load, unload, or transport supplies
• Assisting with basic medical goat care
• Observing job sites to better understand estimates and customer needs
• Working outdoors in various weather conditions

This role does require good physical ability. You should be comfortable walking uneven terrain, lifting supplies, being outdoors, and working around livestock. Getting occasional work out in the field will help you get intimately familiar with the nature of the work and help make accurate estimates.

Site Visits & Estimates

As you learn the business, you may help with or eventually run site visits for potential goat rental jobs. This may include:

• Visiting properties before a job begins
• Taking photos and notes
• Evaluating terrain, access points, fencing needs, hazards, and vegetation
• Communicating findings clearly to the owner/team
• Helping create accurate estimates based on what you observe

Goat Events & Educational Programming

We are expanding our event offerings and need someone with an outgoing, “camp counselor” type personality who can help create great guest experiences. Event support may include:

• Helping plan and organize goat yoga, school events, university events, corporate team-building programs, environmental education events, and private parties
• Communicating with event clients before the event
• Preparing supplies, schedules, and logistics
• Helping set up and break down events
• Greeting guests and creating a fun, safe, welcoming environment
• Educating attendees about goats, targeted grazing, sustainability, and animal care
• Running or supporting event logistics on site
• Coordinating when we participate in local parades, festivals, etc

This is a great fit for someone who enjoys public-facing work, teaching, leading groups, and making people feel comfortable and excited.

Additional Possible Duties

Because we are a small business, this role may also include occasional:

• Personal assistant-style support for the owner
• Farm errands or supply runs
• Help with animal care
• Light organizing, inventory, or operations projects
• Hands-on troubleshooting
• Support with new business ideas or special projects

Required Qualifications

The ideal candidate will have:

• Reliable transportation
• Ability to work part-time, starting at approximately 5–15 hours per week
• Strong customer service experience
• Sales experience or comfort with sales conversations
• Excellent written and verbal communication skills
• A friendly, professional, upbeat tone
• Experience using Google Workspace, including Gmail, Google Calendar, Google Docs, and Google Sheets
• Experience with CRMs, booking systems, spreadsheets, or customer tracking tools
• Strong organizational skills
• Comfort learning new technology and systems
• Physical ability to assist with outdoor work, fencing, goats, and events as needed
• Comfort working around animals
• Ability to adapt when plans change due to weather, animals, customers, or scheduling needs

Bonus Points For

• Living near Stone Mountain or having easy access to the farm
• Experience with goats, livestock, horses, farming, or animal care
• Experience leading events, camps, tours, educational programs, or group activities
• Experience with environmental education or sustainability
• Experience with landscaping, fencing, tools, trailers, or hands-on outdoor work
• Being handy or mechanically inclined
• Social media, marketing, or community outreach experience

Personality Fit

We are looking for someone who is:

• Loyal and dependable
• A true self-starter who finishes what they start
• Organized and detail-oriented
• Able to start a task, finish it, and take ownership
• Curious and eager to learn
• Comfortable with discovery before jumping into solutions
• Friendly, outgoing, and warm with customers
• Calm and flexible when things change
• Professional, even in unusual or unpredictable situations
• An animal lover
• Excited by a business that is fun, quirky, mission-driven, and always evolving

Working with goats is joyful, but it is also unpredictable. Weather changes, animals have opinions, customers ask lots of questions, and schedules sometimes shift quickly. The right person will be able to pivot with a good attitude while helping bring more structure and organization to the business.

Schedule

This position will start at approximately 5–15 hours per week, with the potential to grow as the business grows. Some work may be remote/admin-based, while other work will happen at the farm, customer properties, or event locations.

Availability on some weekends or evenings may be helpful for events, but scheduling can be discussed.

Compensation

Pay is $18–$20/hour, depending on experience, skills, and fit.

How to Apply

Please send your resume and a brief note telling us:

• Why this hybrid role interests you
• Any experience you have with customer service, sales, admin work, events, animals, or outdoor work
• Your general availability
• Where you are located in relation to Stone Mountain
• Why you think you would be a great fit for Red Wagon Goats

We are excited to find someone who can grow with us, bring great energy to our customers and events, and help keep this wonderfully weird goat business organized and thriving.

Pay: $18.00 - $20.00 per hour

Benefits:

• Flexible schedule

Work Location: Hybrid remote in Stone Mountain, GA 30088