Part-Time Administrative & Marketing Coordinator

Part-Time Administrative & Marketing Coordinator

Deeply Devoted Cleaning ServiceEllington, CT

Deeply Devoted Cleaning Service is seeking a highly organized, detail-oriented, and dependable Administrative & Marketing Coordinator to oversee key administrative operations and customer marketing efforts for our growing cleaning company.

This position is ideal for someone who enjoys customer service, scheduling, organization, and marketing, and who can confidently manage recurring responsibilities with minimal supervision. We are looking for someone who can take ownership of administrative tasks and help ensure our customers receive exceptional service from their first inquiry through ongoing service.

Schedule

• Every Thursday
• 9:00 AM – 3:00 PM
• In-office position in Ellington, CT
• 6-hour shift

Responsibilities

Customer Communication & Lead Management

• Respond promptly to new customer inquiries
• Follow up on estimates and unbooked leads
• Communicate professionally with customers via phone, email, and text
• Maintain excellent customer service throughout the booking process
• Re-engage past customers and follow up on opportunities for recurring service

Scheduling & Operations

• Create and manage weekly schedules for cleaning teams
• Coordinate schedule changes and customer requests
• Confirm upcoming appointments as needed
• Maintain accurate customer records and notes within Jobber

Billing & Administrative Management

• Process invoices for completed jobs
• Verify and monitor customer autopayments
• Follow up on outstanding invoices when necessary
• Print and organize payroll and operational reports
• Monitor company email and administrative communications
• Ensure administrative tasks are completed accurately and on time

Marketing & Customer Retention

• Create and send weekly email marketing campaigns through Jobber
• Create and send text message marketing campaigns through Jobber
• Promote seasonal specials, recurring services, and company announcements
• Request customer reviews and testimonials
• Assist with reputation management and customer engagement
• Help re-engage inactive customers through marketing campaigns
• Identify opportunities to increase repeat business and customer retention

General Office Support

• Maintain organized office records and files
• Assist with administrative projects as needed
• Identify and address tasks that may have been missed during busy weeks

Qualifications

• Excellent organizational and time-management skills
• Strong written and verbal communication skills
• Professional, friendly, and customer-focused
• High attention to detail
• Ability to work independently and problem-solve
• Comfortable learning and using software such as Jobber, email, spreadsheets, and cloud-based systems
• Previous administrative, scheduling, customer service, office management, marketing, or small business experience preferred
• Must be comfortable working independently and making routine administrative decisions without direct supervision

Compensation

$23 per hour

About Us

Deeply Devoted Cleaning Service has proudly served Connecticut families and businesses for 17 years. We are known for exceptional customer service, reliability, and attention to detail. We are looking for someone who takes pride in staying organized, creating efficient systems, building strong customer relationships, and helping a growing local business succeed.

To Apply

Please send your resume along with a brief introduction explaining your relevant experience and why you would be a great fit for our team.

Job Type: Part-TimeSchedule: Every Thursday, 9:00 AM–3:00 PM

Location: In-person, Ellington, CT

Pay: $23 per hour

Possible Potential for additional 4-8 hours and responsibilities in the future as the company continues to grow.

Job Type: Part-time

Pay: $23.00 per hour

Work Location: In person