Part-Time Assistant Manager – Retail Sales at Mack Mattress Outlet

Job Title & Location:

Part-Time Assistant Manager – Retail Sales

Sawmill Road (Primary) | Westerville (As Needed)

About Us:

Mack Mattress is a family-owned company proudly serving Central Ohio since 1974. We’ve built our reputation on offering well-made mattresses that deliver real comfort and real value. Our exclusive AirflowMax® collection is designed for Cooler Nights and Brighter Days, combining advanced cooling materials with long-lasting support. Alongside AirflowMax®, we offer closeout savings on quality name-brand beds, giving customers a better night’s sleep at a price that fits their budget. At Mack Mattress, every experience is low-pressure, personalized, and rooted in integrity.

We’re currently seeking a dependable, personable, and experienced individual to join our team as a Part-Time Assistant Manager. This role is ideal for someone who enjoys helping others, works well independently, and seeks a meaningful part-time position with long-term potential.

Role Summary:

As a Part-Time Assistant Manager, you’ll play a key role in the day-to-day operations of our Sawmill Road location and occasionally support our Westerville store. This is a solo role during your shifts, so we’re looking for someone who can confidently manage a store, assist customers with finding the right mattress, and ensure smooth operations—even when working independently.

You’ll be trained by and work in coordination with our full-time store manager, helping cover open shifts, busy periods, and occasional fill-ins.

Key Responsibilities:

• Greet customers and provide a welcoming, no-pressure shopping experience
• Listen closely to customer needs and guide them to the best mattress or sleep solution
• Open and close the store independently, including basic cash handling and daily procedures
• Maintain a clean, organized showroom and inventory area
• Assist with light showroom setup, price signage, and product tagging
• Communicate customer feedback or inventory needs to the manager or main office

What We’re Looking For:

• Previous retail, sales, or customer service experience required

(Mattress/furniture/appliance experience a plus)

• Strong communication skills and a warm, helpful personality
• Proven reliability and professionalism—someone who shows up on time and takes pride in their work
• Comfortable working solo and making thoughtful decisions
• Ability to lift mattresses and move items occasionally (team-lifting is encouraged)
• Availability for 2–3 shifts per week, including Saturdays as needed

Preferred (Not Required):

• 2+ years of experience in a sales or customer-facing role
• Previous experience working independently or in a keyholder/assistant manager role
• Some college education or background in business, communication, or related fields

Why Join Mack Mattress?

• A supportive, family-run company where your work is valued
• Low-pressure environment focused on helping customers—not pushing products
• A chance to grow with a respected local brand
• Employee discount on products
• Free on-the-job training in sleep solutions and mattress education

How to Apply:

If you’re dependable, customer-focused, and ready to help people sleep better at night, we’d love to hear from you! Apply on this platform or email your resume to bryan@mackmattress.com and a short note about why you’re interested.

By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.

Powered by Homebase. Free employee scheduling, time clock and hiring tools.