Part-Time Customer Service Representative

Overview (Text Only):
Champion Home Services is based in San Antonio, providing top-quality HVAC, plumbing, and electrical services. With over 40 years of combined experience, we proudly serve San Antonio and the surrounding areas with dependable, energy-efficient solutions for homes and businesses.

Join a team of hardworking, humble professionals who are passionate about improving the lives of our community—one home at a time.

Champion Home Services in Bulverde, Texas has an exciting opportunity for a Customer Service Representative. This is a part time position $18.50-$25.00 per hour, Monday - Friday for mid shift!

What you will do:

• Handle inbound customer service calls including, but not limited to:
• Booking appointments
• Understanding general priority booking knowledge
• Providing tech ETA
• Deescalating customer concerns
• Understating field availability for effective booking
• Handle text and chat engagements with the customers
• Call on customer list to offer promotions
• Creating and updating customer profiles

What you bring:

• Previous customer service or call center experience
• Strong attention to details
• Conscientious team player
• Honesty, integrity, and a good attitude
• Clear background check and drug screen
• Industry and ServiceTitan experience preferred

Location: Bulverde, Texas