Part-Time Dental Front Office

Job Overview
We are seeking a dynamic and friendly Part-Time Front Office Team Member to join our vibrant team! This part-time position involves working 2-3 days a week, to support a healthy work-life balance. This role is perfect for someone who thrives in a fast-paced environment, enjoys providing exceptional customer service, and has a passion for creating welcoming spaces. As the first point of contact for visitors and callers, you will play a vital role in ensuring smooth office visits, maintaining organization, and supporting daily administrative tasks.

Responsibilities

• Greet visitors warmly and professionally, ensuring they feel welcomed and attended to promptly
• Gaining upfront agreement from patients for scheduled procedures and treatment upon arrival.
• Manage multi-line phone systems, directing calls efficiently and courteously
• Handle incoming inquiries via phone, email, or in person with excellent phone etiquette and customer support skills
• Maintain organized filing systems, data entry records, and office supplies inventory
• Managing patient records, scheduling and confirming appointments.
• Scheduling for hygiene and pending treatment
• Dental insurance verification
• Treatment plan presentation

Requirements

• Proven experience in dental front office or administration roles with strong organizational skills
• Proficiency with computer literacy including Microsoft Office (Word, Excel, Outlook), and Google Workspace
• Excellent communication skills with the ability to handle multiple phone lines and demonstrate professional phone etiquette
• Bilingual abilities are highly desirable to serve diverse client needs effectively
• Familiarity with office management software such as Open Dental, Revenuewell, or similar EHR/EMR and patient communication tools is a plus
• Strong time management skills with the ability to prioritize tasks efficiently in a busy environment
• Dental insurance knowledge and experience presenting and explaining dental treatment plans needed.
• Making 75-100 outbound calls per day.

We value teamwork and strive to create a supportive workplace where everyone can grow. In addition to respecting daily lunch breaks, we offer a bonus structure to reward hard work and dedication.

Candidates should possess strong communication skills, be CPR certified, and have a solid understanding of dental procedures and insurance processes. If you are a proactive multitasker with a friendly disposition, we would love to hear from you. Join us at our vibrant dental office where your contributions truly matter!

Schedule:

Monday 8:00-4:30

Wednesday 8:00-4:30

Thursday 7:40-3:00

Please do not call or email the office to apply.

Please use the "APPLY" button below to express your interest and provide a resume if you have one.

Pay: $20.00 - $23.00 per hour

Expected hours: 22.0 – 26.0 per week

Benefits:

• Flexible schedule

Work Location: In person