Part-time Dispatcher

Pratt’s Pristine Properties, LLC

Position Overview

Pratt’s Pristine Properties LLC (PPP) is seeking a highly organized and dependable Part-Time Dispatcher Assistant to support daily scheduling and coordination operations for our service divisions, including U Want 1 Auto Spa and Greenway Lawn & Shrubs.

This role is essential to maintaining efficient field operations by coordinating appointments, supporting service crews, communicating with customers, and ensuring smooth day-to-day workflow. The ideal candidate is detail-oriented, tech-savvy, calm under pressure, and thrives in a fast-paced service environment.

This is a part-time position requiring flexibility and responsiveness during scheduled working hours.

Key Responsibilities

• Coordinate and schedule service appointments for mobile detailing, landscaping, pressure washing, and related services
• Dispatch crews efficiently based on location, service type, and availability
• Confirm appointments with customers via phone, text, and email
• Monitor daily job progress and adjust schedules as needed
• Maintain accurate customer and service records in CRM/scheduling systems
• Communicate service updates, delays, or changes to clients in a professional manner
• Assist with invoice confirmations and payment follow-ups when required
• Track crew check-ins/check-outs and daily job completion status
• Provide administrative support to ownership and operations leadership
• Ensure all service requests are properly documented and routed

Qualifications

• Previous dispatching, scheduling, or administrative support experience preferred
• Strong communication skills (written and verbal)
• High level of organization and attention to detail
• Ability to multitask and prioritize effectively
• Comfortable using scheduling software, CRM systems, Google Workspace, and mobile apps
• Ability to remain calm and solution-focused in high-demand situations
• Reliable internet connection and dedicated workspace
• Customer-service mindset with professional phone etiquette

Work Schedule

• Part-Time (Approximately 10–20 hours per week)
• Flexible scheduling with availability during peak service hours
• Some weekend availability may be required

Compensation Structure

• Minimum wage hourly pay (based on experience)
• Performance incentives may be offered based on scheduling efficiency and customer satisfaction metrics

Expectations

The Dispatcher Assistant plays a critical role in supporting field teams and ensuring customers receive timely, high-quality service. This position requires proactive communication, accountability, and strong problem-solving skills. Accuracy, professionalism, and responsiveness are essential.

About Pratt’s Pristine Properties

Pratt’s Pristine Properties, LLC is a multi-division service company committed to excellence, reliability, and superior customer care. Through our service entities — including mobile detailing and property maintenance — we pride ourselves on delivering professional, timely, and high-quality service to every client.

We value initiative, integrity, and teamwork and we are building a team that reflects those standards.

Pay: From $7.25 per hour

Benefits:

• Flexible schedule
• Professional development assistance

Work Location: In person