The purpose of a server is to provide excellent customer service by facilitating the dining experience for guests in a restaurant or food establishment. Servers take orders, deliver food and drinks, and ensure that customers are satisfied with their meals. They act as the main point of contact between the kitchen, bar, and the guests, making sure that the service runs smoothly and efficiently. Servers also handle payment transactions, offer menu recommendations, and create a welcoming and positive atmosphere to enhance the overall dining experience. Their role is essential to ensuring customer satisfaction, repeat business, and a seamless restaurant operation.
- Customer Service & Order Taking: Greet and interact with customers, take food and drink orders accurately, and provide menu recommendations to enhance their dining experience. Ensure timely and friendly service, addressing any customer needs or concerns promptly.
- Food & Beverage Delivery: Serve food and drinks to tables, ensuring orders are correct and presented well. Check in with guests during their meal to ensure satisfaction and handle any issues as they arise.
- Maintaining Cleanliness & Setup: Keep dining areas clean and organized, including clearing tables, setting up for new guests, and refilling condiments or drink stations. Help with restocking items as needed during shifts.
- Cash Handling & Payment: Process cash, credit card, and digital payments accurately and efficiently, ensuring receipts and change are provided. Handle tipping procedures appropriately.
- Team Collaboration & Upselling: Work closely with kitchen and bar staff to ensure smooth service, particularly during busy times. Suggest and upsell menu items or specials to increase sales and enhance the guest experience.
Job Type: Part-time
Pay: $18.00 - $25.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Vision insurance
Ability to Commute:
- North Charleston, SC 29405 (Required)
Ability to Relocate:
- North Charleston, SC 29405: Relocate before starting work (Required)
Work Location: In person