Job Summary
We are seeking a friendly and organized Host/Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and creating a welcoming atmosphere. This role requires excellent communication skills, a passion for hospitality, and the ability to manage guest relations effectively in a fast-paced restaurant environment. This position is part time with a schedule mainly of Tuesday-Thursday from 11:00am - 4:00pm. some weekends may be required/
Responsibilities
- Greet guests warmly upon arrival and guide them to their tables.
- Manage reservations and waitlists efficiently using Aloha POS or similar systems.
- Maintain an organized seating chart to ensure optimal table turnover and guest satisfaction.
- Answer phone calls with professionalism, providing information about the restaurant and taking reservations when necessary.
- Assist in managing guest flow during peak hours to minimize wait times.
- Collaborate with servers and kitchen staff to ensure smooth operations and excellent guest experiences.
- Address guest inquiries or concerns promptly, ensuring high standards of guest relations are upheld.
- Uphold cleanliness and organization of the host stand and dining area.
Requirements
- Previous experience in a restaurant or hospitality setting is preferred but not required.
- Strong customer service skills with the ability to communicate effectively with guests and staff.
- Familiarity with Aloha POS or similar point-of-sale systems is a plus.
- Excellent phone etiquette and interpersonal skills.
- Ability to multitask in a busy environment while maintaining attention to detail.
- A positive attitude and a passion for providing outstanding hospitality experiences.
- Must be able to work flexible hours, including evenings and weekends as needed.
Join our team as a Host/Host where you can showcase your hospitality skills while contributing to an enjoyable dining experience for our guests!
Job Type: Part-time
Pay: From $13.50 per hour
Expected hours: 15 per week
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person