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Sales/Designer
Essential Duties and Responsibilities:
1. Must know Pro kitchen or 2020 design/software margin
2. Achieving the annual sales target at Creating short and long term sales goals (monthly and yearly)
3. Reviewing sales targets weekly/monthly
4. Recording, responding to, and following up on all inquiries from prospective customers, Marketing and bringing new businesses
5. Utilizing the DreamMaker 7-Step Sales System
6. Qualifying all incoming leads
7. Tracking all client information and lead follow-up in EMT2; this includes systematically updating the status of leads as they advance through the sales funnel daily
8. Managing design center staffing (if applicable)
9. Conducting Initial Client Meetings at the Design Center
10. Conducting all subsequent client meetings required to complete the sale
11. Visiting and measuring jobsites prior to creating a design
12. Designing projects using computer software and/or hand sketches to prepare creative project designs
13. Completing the preliminary and final project estimates at the company-determined GPM to provide the client a clear and detailed definition of the Scope of Work
14. Submitting proposals / estimates to the Sales Manager for review prior to presenting to the client and completing any necessary revisions
15. Preparing, completing, and executing all client contract documents (e.g. the Project Checklist, Initial SOW, Design Retainer, etc.)
16. Collecting the DreamMaker Design/Build Retainer
17. Obtaining bids from the necessary trade partners and suppliers to prepare the estimate
18. Quoting labor and trade partner Scope of Work
19. Assisting the homeowner in all product selections after completing the initial design
20. Completing necessary permit applications
21. Scheduling and attending the Sales to Production Hand-Off (Pre-Construction Walkthrough) meeting
22. Scheduling and attending the Sales to Production Hand-Off internal meeting in addition to the Pre-Construction Walkthrough with the Lead Carpenter(s) and client
23. Writing Change Orders when necessary and providing them to the Lead Carpenter to have signed by customer
24. Meeting with clients at job-close to present the warranty packet and request a critique on how the project went
25. Recording open issues at job closeout
26. Taking “Before” and “After” pictures at job-close
27. Soliciting referrals at job-close
28. Completing client thank-you letters at job close and providing to marketing for the end of project gift
29. Reviewing post job analyses
30. Submitting entries for design awards throughout the year
31. Attending sales team meetings
32. Attending staff home shows and other marketing events
33. Conducting 6-month / 12-month customer follow up calls
34. Tracking personal commissions
35. Submitting personal expense reports monthly
36. Submitting time sheets if applicable
37. Following the DreamMaker Code of Values
Education and Experience:
· Bachelor’s degree in business, sales or related field
· Or equivalent work experience, 5-10 years in related field and position
· Minimum of two years of selling in the Kitchen and Bath Industry
· Experience working with residential trade contractors (plumbing , electrical, HVAC, carpentry, countertops, drywall, tile and flooring)
· Extensive sales background
· Understanding of construction basics
· Basic computer skills in MS Office applications
· Design software experience with 20/20 or equivalent
Other Qualifications:
· Exceptional customer relations skills
· Internal and external customer service focus
· Ability to communicate and work in a productive team environment
· Effective oral and written communication skills
· Effective time management skills and ability to prioritize by highly profitable actions
· Effective and creative use of problem solving skills
· Must be self-motivated
· Goal setting to measure performance
Who do you report to:
General Manager
This position will collaborate with all departments in a team spirit with the primary goal of fulfilling our company Brand Position Statements, Mission and Vision in accordance with our Code of Values and be committed to achieving the sales and profitability objectives set each year.
Job Type: Part-time
Pay: $17.00 - $25.18 per hour
Benefits:
Application Question(s):
Work Location: In person
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