Part-Time Library Aide - Public Services (15 hours/week)

Position Summary

The City of Bozeman is hiring a part-time Library Aide (15 hours/week) to assist the Public Services Department at the Bozeman Public Library. The Library Aide is one of the most active jobs in the library and plays a key role in creating a welcoming and inclusive library environment for the community. The person in this position regularly interacts with the public, including people of all ages and from all walks of life, providing customer service in-person and over the phone, shelving materials, and performing data entry. Successful candidates are community-minded, detail-oriented, tech-savvy, patient, and have a sense of humor and resilience.

Bargaining Agreement: Non-Represented
Fair Labor Standards Act Status: Non-Exempt
Work Week: Typically, Monday (3:15pm - 8:15pm), Tuesday (10:00am - 3:00pm), and Saturday (12:15pm -5:15pm)

Examples of Essential Work (illustrative Only)

• Provides assistance to patrons including locating various materials throughout the library, demonstrating the use of the automated card catalog and assisting patrons using self-checkout computers;
• Performs check-in and check-out of library materials to patrons using computerized database, including registering patrons for library services, and assessing and collecting fees for lost or damaged books;
• Sorts and shelves books, magazines, audio/video items, and other library materials in accordance with the Dewey Decimal System, including straightening and shifting books as needed, and routing requested material to other libraries,
• Records receipt of library materials and prepares for circulation by applying RFID tags, labels, and covers;
• Resolves patrons’ complaints or questions regarding library policies and procedures, including assisting or directing patrons to appropriate location of desired materials;
• Prepares reports on hold lists, overdue items, and other reports pertaining to patron records;
• Prepares statistical information, reports, and charts on processed material, including maintaining accurate records of all new or discarded material in circulation;
• Orders Department supplies as necessary or requested, including maintaining the library’s postage meter and scale;
• Performs special projects as requested, including sorting and distributing mail, participating in the installation of new equipment or furniture, and updating and organizing assigned bulletin boards, and inventorying library collections;
• Opens building for service and secures building at the end of shift, including taking patron count, checking conditions of various rooms and equipment, and performing simple cleaning or clerical duties as necessary;
• Performs various clerical duties as necessary including answering and routing phone calls, scheduling meeting rooms, renewing materials, filing documents, and preparing signage;
• Assists department head in counting and reconciling cash intake;
• Prepares library materials for delivery to other libraries and makes appropriate changes to the online circulation system;
• Discards unwanted materials and performs minor book repair,
• Enters short bibliographies and completes holding records, including completing holding records by entering book title, author, ISBN number, negative barcode, call number, price, and status;
• Provides needed information and demonstrations concerning how to perform certain work tasks to volunteers and new employees in the same or similar class of positions;
• Keeps immediate supervisor and designated others accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems;
• Attends meetings, conferences, workshops, and training sessions and reviews publications and audio-visual materials to become and remain current on principles, practices, and new developments in assigned work areas;
• Responds to citizens’ questions and comments in a courteous and timely manner;
• Communicates and coordinates regularly with appropriate others to maximize the effectiveness and efficiency of interdepartmental operations and activities;
• Performs other duties consistent with the role and function of this classification.

Minimum Required Qualifications

• High School Diploma or GED; and
• Some (1-3 years) previous customer service and/or library experience; or
• Any combination of experience and training which provides the equivalent scope of knowledge, skills, and abilities necessary to perform the work.

Required Knowledge, Skills, and Abilities

• Some knowledge of or ability to quickly learn library functions, rules, policies, and procedures;
• Some knowledge of or ability to quickly learn print and electronic resources;
• Ability to use library equipment employed in all phases or functions of assigned duties, including basic computer operation, microform readers, photocopy machine, typewriter, projectors, cash register, multi-line phone system, self-checkout computers;
• Ability to troubleshoot minor computer problems and other equipment malfunctions;
• Substantial knowledge of basic math principles;
• Ability to work independently;
• Ability to sort and file according to the Dewey Decimal System;
• Ability to communicate effectively with others, both orally and in writing, using both technical and non-technical language;
• Ability to understand and follow oral and/or written policies, procedures, and instructions;
• Ability to operate or quickly learn to operate a personal computer using standard or customized software applications appropriate to assigned tasks;
• Ability to use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions;
• Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines;
• Ability and willingness to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology;
• Ingenuity, and inventiveness in the performance of assigned tasks;
• Consistently performs assignments in accordance with the City’s Core Values of Integrity, Leadership, Service and Teamwork.

Required Special Qualifications

• Offers for employment are conditional upon satisfactory responses to appropriate post conditional offer process.