Part-Time Medical Receptionist / Appointment Scheduler – Pediatric Therapy Clinic

Join Our Pediatric Therapy Team!

Impressions Pediatric Therapy is seeking a friendly, organized, and customer-focused Medical Receptionist / Appointment Scheduler to join our growing pediatric therapy clinic in Forestville, Maryland. The hours needed are Monday, Tuesday, Wednesday and Thursday 4:30 pm until 7:00 pm.

This position is ideal for someone who enjoys working with children and families, thrives in a fast-paced healthcare environment, and has excellent customer service and multitasking skills.

We offer a fun, supportive, and energetic workplace where you can make a positive impact on the lives of children and their families.

Responsibilities

• Welcome and check in patients and families at the front desk
• Answer and manage busy multi-line phone systems
• Schedule, confirm, and reschedule patient appointments
• Provide exceptional customer service to parents, caregivers, and visitors
• Collect and verify patient information and medical histories prior to appointments
• Maintain accurate patient records and charts
• Process electronic insurance and patient payments
• Operate office equipment and electronic medical record (EMR) software
• Assist therapists and administrative staff with daily clinic operations
• Communicate appointment reminders and scheduling updates
• Perform end-of-day closing procedures and ensure front office readiness for the next business day

Qualifications

• High school diploma or equivalent required
• Previous experience as a Medical Receptionist, Front Desk Coordinator, Appointment Scheduler, or Customer Service Representative preferred
• Strong communication and interpersonal skills
• Ability to multitask in a busy healthcare environment
• Comfortable working with children and families
• Proficient with computers, scheduling software, and office equipment
• Strong organizational skills and attention to detail
• Professional appearance and positive attitude

What We Offer

• Fun and family-oriented work environment
• Consistent part-time schedule
• Supportive team culture
• Opportunity to work in a growing pediatric therapy practice
• Valuable healthcare and customer service experience

Preferred Experience

• Medical Receptionist
• Front Desk Coordinator
• Appointment Scheduler
• Healthcare Customer Service
• Pediatric Office Experience
• Medical Office Assistant
• Patient Services Representative

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 2 years (Required)

Work Location: In person