Part Time Member Services Associate

Company Information:

Since 1938, Lauderdale Yacht Club located near downtown Fort Lauderdale has been an established premiere Private Club that is Member-owned and family-focused. The Club has been very involved in all aspects of sailing and has also expanded into a full-service Club and destination that includes Fine Dining, Social Activities, Tennis and Sailing Programs, and Kids Camps.

Member Services Associate:

We have a Part Time position available Tuesday through Sunday at our busy Member Services Front Desk. We are a Platinum Club of America looking for professional, friendly, out-going, and hospitality focused staff to work in our clubhouse.

DRUG TESTING (Including Marijuana) AND BACKGROUND SCREENING ARE REQUIRED.

You Must be able to pass a Drug Test and Background Screening to be considered for employment.

• Position includes daytime, evening, weekend, and some holidays with 6-hour shifts on Tuesday through Sunday between the hours of 9:00 AM and 9:00 PM. Normally 3-4 shifts per week from either 9:00 AM to 3:00 PM or 3:00 PM to 9:00 PM
• Work in a Supportive Team Environment with an Opportunity for Growth.
• Professional Dress Code is required.

Free Staff Meals - Lunch or Dinner is provided for the shift that you work.

Holiday Pay for working on Easter, Memorial Day, July 4th, Labor Day, and Thanksgiving.

Club is Closed for Christmas and New Year’s Day which are Paid Holidays.

EDUCATION AND EXPERIENCE:

• High School diploma or GED or higher.
• A minimum of two years Front Desk/Reception experience in a resort, Club or hospitality industry setting preferred.
• Must be computer literate with Microsoft Word.
• Experience with Canva and Photoshop preferred.

JOB SUMMARY (Essential Functions):

Answer incoming calls in an efficient, polite, and professional manner, forward phone calls to other Club extensions or voice mail boxes. Greet Members and Guests who are visiting the Club. Take dining and event reservations.

JOB KNOWLEDGE, CORE COMPETENCIES AND EXPECTATIONS:

• Excellent customer service skills with an open, courteous, friendly, and professional personality and demeanor required.
• Professional Dress Code Required.
• Excellent oral and written communication skills.
• Must have working knowledge of using multi-line telephone equipment and reservation systems.
• Must be computer literate and able to type efficiently, use word processing, spreadsheet and e-mail programs.
• Must be able to efficiently handle multiple tasks concurrently while meeting deadlines, prioritizing tasks and providing excellent Member service.

Pay: $18.00 - $20.00 per hour

Expected hours: 18.0 – 24.0 per week

Application Question(s):

• Are you willing to submit to Background Screening?
• Can you pass a Drug Test including Marijuana?
• Can you work a part time schedule which includes daytime, evening, weekend, and holiday hours as needed with a shift from 9 AM to 3 PM or 3 PM to 9 PM?
• What Computer Programs are you proficient in?
• Do you have experience with Northstar or Canva?
• Are you willing to cover any visible tattoos and remove face piercings to meet our dress code requirements?

Education:

• High school or equivalent (Required)

Experience:

• Front Desk / Reception: 2 years (Required)

Language:

• English (Required)

Work Location: In person