Part-Time Night Audit, Friday & Saturday

Night Audit Job Description

The moment a guest steps into our hotel, they walk into a genuinely memorable experience. As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location.

If you love working with people and enjoy giving others a memorable experience we would love the opportunity to speak with you! We are currently looking for part time applicants for night audit shifts from 11:00 pm - 7:00 am Friday and Saturday.

Work Objectives:

· Process guest reservations, including check-in/check-out.

· Complete and verify all shift reports in accordance with company policies and procedures.

· Communicate all pertinent shift information to management and other desk staff.

· Respond to guest inquiries regarding hotel services, reservations, attractions, directions, etc.

· Send and receive telephone calls and emails.

· Must smile, acknowledge, and greet guests in a friendly manner at the front desk and other public areas.

· Must be willing to work as a team player and assist other departments as need.

· Must be able to work in a fast paced environment.

· Any other duties as assigned.

Minimum Skill Requirements:

· Must be able to operate basic office machines i.e. copier, fax, printer, etc.

· Must possess basic computer skills, i.e. Word, Excel, Internet, & Email.

· Must display very good organization and time management skills.

· Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities.

· Must be able to consistently work under pressure and simultaneously prioritize multiple projects.

· Must be able to self-motivate and be able to handle an independent work environment.

· Requires strong knowledge of the English language including speaking, reading and writing. Bilingual applicants are encouraged.

· Must be able to stand and walk for long periods of time.

Join us and you’ll become part of the family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

Pay: $16.00 - $17.00 per hour

Benefits:

• Employee discount

Application Question(s):

• This role involves working alone, sometimes without supervision. Are you comfortable working alone once you've been provided the proper training?

Work Location: In person