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Full job description

We’re looking for a Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor also reconciles all accounts, run audit. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly. You will be responsible for setting up breakfast in the early morning. This is a rotating shift, based on the needs of the hotel.

Responsibilities

  • Check in guests, answer phones and take reservations
  • Respond to guest complaints, requests and emergencies
  • Process invoices
  • Reconcile accounts
  • Investigate and resolve out-of-balance accounts
  • Keep accurate financial records and ledgers
  • Help prepare for forecasts and audits

Skills

  • Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry
  • Excellent math skills
  • An eye for detail
  • Good problem-solving skills
  • Strong customer service skills
  • The ability to multitask
  • Strong written and verbal communication skills
  • Availability to work overnight

Job Type: Part-time/Full-time

Pay: From $16.00 per hour

Expected hours: 16-24 per week

Benefits:

  • Employee discount

Schedule:

  • 8 hour shift
  • Holidays
  • On call

Work setting:

  • In-person

Education:

  • High school or equivalent (Preferred)

Experience:

  • Hotel Experience: 1 year (Preferred)
  • Front Desk: 1 year (Required)

Work Location: In person

Job Type: Part-time

Pay: $15.00 - $16.00 per hour

Benefits:

  • Employee discount

Language:

  • Spanish (Preferred)

Ability to Commute:

  • Orlando, FL 32826 (Required)

Ability to Relocate:

  • Orlando, FL 32826: Relocate before starting work (Required)

Work Location: In person

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