Part-Time Office Assistant – Service Company

Overview
We are a well-established local interior and exterior cleaning company serving the Wausau area for over 20 years. We are looking for a dependable, organized person to help manage daily office operations and customer communication.

This is a long-term, steady position for someone who enjoys helping people, keeping things organized, and being part of a small team.

Hours

• Part-time: approximately 15–25 hours per week

• Flexible weekday daytime hours (no evenings or weekends)

• Increased hours during busy season (spring through fall)

Primary Responsibilities

• Answer incoming phone calls and speak with customers professionally

• Schedule service appointments and manage daily routes

• Respond to customer emails and messages

• Enter estimates and work orders into our system

• Prepare and send invoices

• Record payments and basic bookkeeping

• Maintain organized customer records

• Communicate with field technicians regarding schedule changes

• Follow up with customers after service

Required Skills

• Strong phone and communication skills

• Friendly and professional demeanor

• High attention to detail

• Comfortable using computers daily

• Basic knowledge of Google Workspace and Microsoft Office

• Willingness to learn scheduling/CRM software

• Ability to multitask and stay organized

Preferred (but not required)

• QuickBooks experience

• Customer service or receptionist experience

• Scheduling or dispatching experience

• Bookkeeping or accounts receivable experience

• Experience in a service or home services company

What We’re Looking For

This role is ideal for a dependable person who enjoys structure, takes pride in doing things correctly, and wants a stable part-time position. We value reliability, honesty, and a calm personality more than prior industry experience.

Compensation

• $18–$24 per hour depending on experience

• Paid training provided

• Supportive, low-stress work environment

Please include a brief note describing your work style and availability when applying.

In your message, please include the word calendar so we know you read the full posting.

Job Types: Part-time, Contract

Pay: $18.00 - $24.00 per hour

Expected hours: 15 – 25 per week

Work Location: Hybrid remote in Wausau, WI 54401