Part-time Receptionist

The receptionist plays a vital role in ensuring the smooth operation of Plum Landing, providing friendly and professional service to residents, visitors, and staff. This role requires excellent communication skills, organizational abilities, and a compassionate approach to support the needs of a diverse group of individuals.

Key Responsibilities:

• Front Desk Operations:
• Greet residents, visitors, and staff warmly upon arrival.
• Answer incoming calls and direct them to the appropriate individual or department.
• Manage the intercom system for resident paging and community announcements.
• Resident Support:
• Conduct daily check-ins with residents, including "Good Morning" and "Good Night" calls.
• Document resident interactions and follow up promptly if required.
• Assist residents with meal reservations and service requests, such as housekeeping, transportation, or maintenance.
• Visitor Coordination:
• Verify and announce visitors to ensure security and privacy for residents.
• Provide information about community services and amenities.
• Administrative Tasks:
• Maintain accurate logbook records of daily occurrences and situations.
• Manage petty cash transactions and maintain balance records.
• Distribute and collect employment applications for potential staff.
• Package Management:
• Receive and document deliveries, prescriptions, and packages for residents and the community.
• Notify residents and ensure signatures for received items.
• Emergency Support:
• Maintain emergency contact sheets and resident medical information.
• Operate key systems, including office and elevator access, in emergency situations.

Requirements:

• Strong organizational skills with attention to detail.
• Excellent verbal and written communication abilities.
• Friendly, professional demeanor with a compassionate approach.
• Ability to multitask and remain calm under pressure.
• Basic computer skills and familiarity with phone systems.

This role is integral to creating a welcoming and supportive environment for residents, ensuring their needs are met with care and efficiency while supporting the overall operations of Plum Landing.

Job Type: Part-time

Pay: $15.25 - $15.75 per hour

Benefits:

• Paid time off

Experience:

• Reception or similar: 1 year (Required)

Ability to Commute:

• Aurora, IL 60506 (Required)

Work Location: In person