Description:
American Road Group is seeking a Front Desk Receptionist at Orlando Harley-Davidson! This is a part-time position.
Summary
Serve as Front Desk Receptionist greeting Harley-Davidson customers, visitors, and vendors entering the dealership. Provide first-class customer service and ensure customer satisfaction to both internal and external customers.
Why You'll Love this Role
- Fun, high-energy dealership environment!
- Employee discounts on motorcycles, merchandise and parts.
- Be a part of the passionate motorcycle community.
Major Duties and Responsibilities
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Act with professionalism and determine the needs of customers and vendors, directing them to the proper person and/or office.
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Greet customers immediately, in a courteous and friendly manner and provide them with accurate directions to their destination.
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Treat all visitors, clients, and staff with courtesy, sensitivity and respect.
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Answer telephone calls and take messages as needed and respond to routine inquiries using customer-oriented etiquette.
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Receive all incoming mail from postal system, courier services and other deliveries and process all outgoing U.S. mail.
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Send and receive faxes, distribute mail to proper mailboxes.
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Support other departments as needed.
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All other responsibilities as assigned.
Requirements:
- High school diploma or equivalent required.
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Excellent computer skills including MS Office, internet, and email use.
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Excellent communication skills
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Ability to handle multiple tasks in a fast-paced environment.
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Ability to identify problem issues and determine the appropriate course of action and redirection within department guidelines required to resolve issues.
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Detail oriented and highly organized with good judgement and objectivity.
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Must be able to bend, stoop, crouch, reach, and lift up to 50lbs. Must be able to remain in a stationary position 50% of the time.
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Must be flexible in schedule- evenings and weekends required.
Are you up for a challenge? We believe in this brand, in this culture, in this lifestyle, and in this dream. Make this dream a reality and Apply Today!