Part Time Seasonal Sales Associate

Retail Sales Associate Job Description

Position Overview

Position Type: Seasonal, Hourly, Non-Exempt
Reports To: Store Manager and Shift Leaders

The Retail Sales Associate is responsible for profitably selling merchandise and delivering an exceptional in-store experience to Montana Supply customers.

About Us

Montana Supply Co. is a mountain lifestyle boutique located in the heart of Big Sky, MT. We’re passionate about delivering high-quality products and curating an exceptional shopping experience for our customers. Grounded in creativity, collaboration, and community, we invite you to join our growing team and help elevate our brand in the retail space.

Nestled in the heart of the Rocky Mountains, Big Sky offers a unique blend of outdoor adventure, stunning natural beauty, and a tight-knit community. Whether you’re an outdoor enthusiast looking to explore world-class skiing, hiking, or mountain biking, or someone who simply enjoys a peaceful, picturesque environment, Big Sky has something for everyone.

Primary Duties

The responsibilities of a Retail Sales Associate fall into three main categories:

1. Customer Service (80% of time spent)

• Greet customers professionally and warmly upon entering the store.
• Be familiar with and able to recall store policies, promotions, and events.
• Answer customer inquiries about merchandise, policies, promotions, and more.
• Escalate customer concerns when appropriate.
• Engage customers using active listening and product knowledge.
• Stay current with product releases, floor placement, and inventory levels.
• Operate the cash register efficiently and accurately.
• Utilize trained up-selling techniques.
• Communicate outstanding customer interactions to Supervisors before breaks or end of shifts.

2. Operations (15% of time spent)

• Coordinate with the Store Manager, Shift Leaders, and fellow Associates to manage the sales floor.
• Identify and report any technical or operational issues to the Supervisor.
• Complete Opening, Closing, and Daily Task sheets efficiently.
• Keep the sales floor clean and organized in line with merchandising standards.
• Assist with re-stocking products and any additional delegated tasks.

3. Sales Skills Development (5% of time spent)

• Apply newly learned sales techniques with customers.
• Work through the Lightspeed Retail POS Skills Sheet to improve skills.

Skills and Competencies

Skills

• Some high school education or equivalent.
• Basic technology proficiency (e.g., apps, iPads).
• Perform light janitorial duties.
• Handle cash and minor financial transactions.
• Read, write, and perform basic math.
• Stand and walk for extended periods.
• Lift up to 50 lbs.

Competencies

• Strong communication and product presentation skills.
• Ability to work independently and as part of a team.
• Comfortable speaking with customers.
• Detail-oriented.
• Eager to grow personally and professionally.

Working Relationships

General & Assistant Manager(s)

• Submit time-off requests and scheduling issues.
• Provide two-week notice before ending employment.
• Request training and employment-related information.
• Attend occasional training sessions outside of normal hours.
• Receive company policy updates.

Shift Leaders

• Check in at the beginning of each shift for updates and assignments.
• Receive information on sales, promotions, and events.
• Discuss ongoing customer situations.
• Coordinate break times.
• Communicate any work-related issues or concerns.

Additional Benefits

• Shuttle service from airport reimbursed
  

• Well-being reimbursement program
  

• Sick/Mental Health Days & Holiday Pay
  

• 40% employee discount at Montana Supply Co.
  

• Discount at Cowboy Coffee
  
• Sponsored team outings

MT Supply EEO Statement

MT Supply is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. Employment decisions at MT Supply are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other status protected by applicable law.