Si-Ware Systems is seeking a Technical Writer to develop and maintain high-quality user manuals, service guides, and technical documentation for our advanced sensing and analytical solutions. The role involves translating complex technical information into clear, user-friendly materials that enable customers, field engineers, and integrators to effectively operate and maintain Si-Ware products.
You will work closely with hardware, firmware, and software teams to ensure documentation accuracy and consistency across all product lines and releases.
Key Responsibilities:
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Develop, write, and update installation, operation, calibration, and maintenance manuals for Si-Ware’s sensing systems hardware and associated software tools.
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Gather information from subject matter experts (SMEs) including engineers, product managers, and application scientists.
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Create step-by-step procedures, diagrams, and technical illustrations to enhance comprehension and usability.
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Maintain a consistent structure, format, and style in line with Si-Ware’s documentation standards and branding guidelines.
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Prepare service and troubleshooting guides for technical support and field teams.
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Ensure all documentation meets ISO 9001 quality standards and complies with applicable safety and regulatory requirements (e.g., CE, FCC, RoHS).
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3+ years of experience as a Technical Writer, ideally within the instrumentation, semiconductors, or analytical equipment industry.
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Proven track record producing hardware and software manuals, including user, installation, and maintenance documentation.
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Strong command of English, with excellent technical writing and editing skills.
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Proficiency in documentation tools such as Adobe FrameMaker, Microsoft Word, MadCap Flare, or Confluence.
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Familiarity with version control systems (e.g., Git) and content management systems (CMS).
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Ability to read and interpret technical drawings, electrical schematics, and firmware documentation.
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Working knowledge of optical systems, spectroscopy principles, or embedded devices is a plus.
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Strong organizational skills and the ability to manage multiple concurrent projects.