Participant Assistant

Overview

We are seeking adults age 55 and older to enroll in our Training & Employment Program and serve as Participant Assistants. This paid position offers an exciting opportunity to support fellow participants and program staff while gaining valuable experience.

As a Participant Assistant, you will play a key role in recruiting and enrolling new participants, as well as assisting with essential office and program functions. Bring your enthusiasm, strong organizational skills, and passion for service to help create a welcoming and positive experience for everyone involved.

Responsibilities

• Greet and assist program participants, visitors, and staff at the front desk with professionalism and warmth
• Manage multi-line phone systems, directing calls efficiently and courteously
• Handle data entry tasks using computer skills and maintain accurate records through filing and documentation
• Support office management tasks such as scheduling appointments, calendar management, and coordinating meetings
• Provide exceptional customer support by answering inquiries promptly and providing clear information
• Organize files, and ensure the workspace remains tidy and organized

Requirements

• Proven clerical experience with strong organizational skills
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
• Excellent computer literacy including data entry, proofreading, and document formatting
• Strong phone etiquette skills with experience managing multi-line phone systems
• Bilingual abilities are highly preferred to serve diverse populations effectively
• Prior experience in customer service or personal assistant roles is advantageous
• Ability to multitask efficiently while maintaining attention to detail and accuracy
• Demonstrated time management skills with the ability to prioritize tasks effectively

Join us as a Participant Assistant where your energy and dedication will make a meaningful difference! We value proactive individuals who thrive in fast-paced environments and are eager to support our community through excellent administrative service. This paid role offers valuable experience in office operations while contributing positively to our mission.

Pay: From $15.92 per hour

People with a criminal record are encouraged to apply

Work Location: In person