Participant Specialist (Employment Case Management)

Senior Community Service & Employment Program (SCSEP) Participant Specialist

(Senior Employment Case Manager)

DEPARTMENT: SCSEP

ACCOUNTABILITY: Reports to the Assistant Director STATUS: Full-Time, Exempt

ANNUAL SALARY: $45,204.64 (D Scale)

JOB SUMMARY: Manages all phases of the Senior Community Services Employment Program for assigned region, including enrollments, transfers, placements, host agency recruitment/training, IEPs, and case management.

Savannah Office Summary:

We are hiring a Participant Specialist based in the Savannah Legacy Link office located inside the Savannah DOL. This person oversees approximately 25 counties with approximately 100 trainees on the case load. The Participant Specialist has direct reports, Participant Assistants, who report in-person to the office.

A Participant Specialist is a traveling senior employment caseworker whose primary duty is to drive to the county of the interested applicant to conduct an in-person application, enabling the applicant to join our senior job training program. A secondary duty involves recruiting non-profit and government agencies to host our job training seniors. Both activities require travel, typically 2 days per week using your personal vehicle. Mileage is reimbursed based on the IRS Standard Mileage rate.

When not traveling, the Participant Specialist works out of the Savannah office. The role is fast-paced and involves managing multiple competing priorities simultaneously. Working hours are Monday to Friday, from 8:00 AM to 4:30 PM. The ultimate goal of the program is to make seniors employable through paid job training opportunities at nonprofit or government agencies.

This position REQUIRES travel to regional counties at least 2 times per week in your personal vehicle with mileage reimbursement based on the IRS Standard Mileage rate. Overnight travel is required, usually twice per year for statewide meetings.

Essential Functions:

• Recruit, enroll, and manage local senior trainees (SCSEP participants)
• Develop and manage community partnerships, primarily host agencies
• Travel at least twice per week to conduct enrollments in regional areas (spanning ~21 counties)
• Ensure performance goals and compliance measures are met by submitting accurate and timely paperwork
• Recruit, train, and provide ongoing mentorship to Participant Assistants in the assigned office
• Participate as a board member for workforce partners across the region
• Assist with community outreach and education efforts to grow SCSEP, including presentations
• Assist with payroll functions for assigned participants
• Travel frequently to regional sites with the possibility of overnight stays

Additional Areas of Responsibility:

• Marketing and recruitment for SCSEP
• HIPAA compliance

Education:

Required: High School Diploma and nonprofit, case management, or transferable experience

Preferred: Four-year degree in social service area

Required: Valid Georgia Driver's License and Reliable Vehicle

Skills and Experience:

• Knowledge of employment services and supportive services in the region
• Ability to communicate the goals and objectives of SCSEP to older adults (of various education levels), training site staff, and potential employers
• Well-organized and detail-oriented
• Proficient computer skills with emphasis on accuracy of data captured
• Problem-solving skills
• Ability to follow instructions (frequently coming by email)

Benefits:

401(k) and 401(k) matching

Dental, Health, Life, and Vision insurance

Paid time off

Employee assistance program

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job, on a case-by case basis.

1. Local and regional travel required two times per week with some overnight stays

2. Required to inspect and safely operate a motor vehicle in a wide range of weather and traffic conditions

3. Regularly required to use hands to write, use a computer, operate a motor vehicle, use a hand-held device and telephone, and manipulate documents

4. Regularly required to read documents and write neatly, legibly, and transcribe accurate information and numbers/values

5. Employee continually engages in activities that require talking and hearing

6. Frequent: Standing, sitting, walking, repetitive use of hands, simple grasping and fine hand manipulation, pushing and pulling with hand(s). Occasionally required to reach above shoulder level

7. Must be able to lift and/or move up to 11 pounds, and occasionally 25 pounds (When lifting more than 25 pounds, two or more people are required to lift the load.)

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job, on a case-by-case basis.

1. Temperature ranges from normal indoor climate-controlled environment in buildings or vehicles, various outdoor conditions and temperature extreme encountered during travel, and unpredictable indoor environmental conditions encountered in off-site locations.

2. Regularly exposed to outside weather conditions when traveling.

3. May be subjected to clients with communicable diseases, or may be exposed to potentially infectious materials or other conditions at job sites or other locations, which may include (but are not limited to) poor air quality, mold, mildew, fungus, exposure to cigarette smoke, etc.

4. May be required to walk on uneven terrain.

5. May be required to travel to community areas that are potentially dangerous, or to isolated rural locations.

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

The Legacy Link, Inc. is an Affirmative Action/Equal Opportunity Employer.

Pay: $45,204.64 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Mileage reimbursement
• Paid time off
• Vision insurance

Application Question(s):

• This role covers multiple counties and requires travel at least twice per week. Do you have reliable transportation and a willingness to travel?
• Are you proficient with computers, including Microsoft Office, Adobe, and online data‑entry platforms?
• Are you comfortable cold‑calling nonprofits and government agencies to establish partnerships?
• Are you comfortable giving presentations to community partners about the SCSEP program?

Ability to Commute:

• Savannah, GA 31405 (Preferred)

Work Location: Hybrid remote in Savannah, GA 31405