Parts Specialist

Job Ad: Industrial and Municipal Heavy Equipment Parts Sales Representative

Location: Pasadena, TX | Company: Kinloch Equipment & Supply, Inc | Job Type: Full-Time

Join our team and become the crucial link that connects our customers with the right parts solutions. In the world of construction and industrial operations, equipment downtime is costly. We need a dedicated Parts Representative who understands the urgency, possesses technical knowledge, and delivers exceptional service to empower our clients to achieve their project goals efficiently.

About Us

Kinloch Equipment is a leader in the Industrial heavy equipment industry in Texas, known for our commitment to quality Equipment and unparalleled customer support. We pride ourselves on having the parts our customers need when they need them. Supported by a team that values expertise, integrity, and a strong work ethic.

Key Responsibilities

• Customer Engagement: Engage with walk-in, phone, and email customers to understand their specific equipment needs and recommend suitable parts and solutions.
• Order Management: Process sales orders accurately and efficiently, following the order cycle through all department interactions to ensure swift fulfillment.
• Technical Support: Collaborate with service technicians to ensure accurate parts identification and provide basic troubleshooting assistance to customers.
• Inventory Control: Manage inventory levels effectively using our inventory management systems, including tracking demand and identifying potential stockouts. Conduct inventory cycles counts on a regular basis.
• Warehouse management: Shipping and Receiving of parts as well as maintain warehouse appearance
• Relationship Building: Develop and maintain strong, long-term relationships with clients and suppliers through proactive communication and follow-up.
• Documentation & Compliance: Maintain detailed records of sales activities, customer interactions, and inventory movements, ensuring compliance with industry standards and safety regulations.

Qualifications & Skills

• Experience: Proven experience in a parts representative or parts specialist role, preferably within the heavy equipment, automotive, or diesel-powered industry.
• Technical Knowledge: A strong working knowledge of heavy equipment components, mechanical systems, and the ability to read and interpret technical manuals or schematics is a significant advantage.
• Communication: Excellent verbal and written communication skills, with a professional and positive attitude for customer interactions.
• Problem-Solving: Strong problem-solving and critical thinking abilities to quickly address customer needs and troubleshooting issues.
• Computer Literacy: Proficiency with computers, including Microsoft Outlook, Word, and Excel, and the ability to learn company-specific software quickly.
• Physical Demands: Ability to frequently lift and move items up to 50 lbs and occasionally up to 100 lbs, and stand/walk for extended periods in a parts department/warehouse environment.
• Licenses/Certifications: A valid driver's license is required as well as a clean driving record.

Why Join Us?

• Competitive Hourly Wage starting at $17/h depending on qualifications
• Comprehensive benefits package (Health, Dental, Vision, 401k match).
• Opportunities for professional development and career advancement.
• A dynamic, team-oriented work environment where your contributions are valued.

How to Apply

If you're ready to take on a dynamic role and help power the industry, we want to hear from you.

Please submit your resume and a cover letter detailing your relevant experience to jeff.jackson@kinlochequip.com.

Kinloch Equipment is an Equal Opportunity Employer.

Job Type: Full-time

Pay: From $17.00 per hour

Work Location: In person