Overview:
The Parts Specialist I provides counter service to VDOT employees who need parts/equipment to perform their jobs. The Parts Specialist I will assist with inventory control, data entry in inventory systems, customer service, and may occasionally drive a MANCON vehicle to pick up parts.
This is an hourly position.
Responsibilities:
Provide quality customer service to include but not limited to the following:
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Attention to detail
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Review, familiarize with and adhere to Product Group Catalog
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Review, familiarize with and adhere to Policy and Procedures Manual
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Review, familiarize with and adhere to MANCON’s SOPs and Safety Manual
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Meet and greet customers
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Review supplied requisition forms to ensure they are properly completed (Signatures, timestamps, part numbers, descriptions and quantities)
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Answer questions regarding availability of parts
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Ask appropriate questions to ensure correct parts are researched and provided
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Inform customers when requested parts are available
Parts Pick up
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Drive vehicle to designated locations to purchase/pick up parts
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Provide company documentation to vendors as required (tax exempt form, credit references)
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Review all invoices at vendor location to ensure accuracy on pricing and quantities
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Return products to MANCON location in a timely fashion
Data Entry Requirements
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Assist in generating invoices for customer requisitions in the inventory system
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Assist in entry of vendor receiving documents in the inventory system
Inventory Management Requirements
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Assist in performing weekly inventory cycle counts
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Assist in performing counts during Wall-to-Wall inventories at site
Other Requirements
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Follow established guidelines for vehicle and equipment maintenance
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Provide 24-hour support during emergency and/or critical operations
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Travel to locations to pick up parts
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Assist with inventory research projects as requested
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Adhere to required procedures
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Participate in the SCM continuing training program
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Assist with other duties as assigned
Qualifications:
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Valid Driver’s License with two years driving experience
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1 year experience with auto parts or heavy-duty truck parts
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24-hour availability during emergency and/or critical operations
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Ability to obtain and maintain a forklift license
Preferred Qualifications:
- Delivery Driver experience
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Inventory or warehouse experience
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1 year computer experience
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Ability to obtain and maintain P1 or P2 ASE certification
Physical Requirements: Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Essential Requirements: Driving, Lifting, Reaching, Sitting, Standing, Stooping, Walking Physical Requirements Other:
Work is mostly performed in storerooms and warehouses which may have uncontrolled temperatures and dirt/dust/damp conditions. Work is also performed in vehicles traveling to sites.