Part‑Time Administrative Medical Assistant (Bilingual – English/Spanish)

Job Overview

Cognitive Behavioral Services, Inc., a nonprofit outpatient behavioral health clinic in Philadelphia, is seeking a part‑time Administrative Medical Assistant to support front desk and administrative operations during morning and weekend hours.

This role is ideal for a reliable, organized, and patient‑focused individual who enjoys working in a fast‑paced, patient‑centered behavioral health environment. The ideal candidate will be bilingual in English and Spanish and comfortable managing front desk responsibilities while supporting clinical and administrative workflows.

This is a paid, part‑time position with consistent scheduled hours and the opportunity to pick up additional PRN (as‑needed) shifts.

Pay

• $16.82 per hour

Schedule (Guaranteed Hours)

• Monday – Friday: 8:00 AM – 11:00 AM
• Saturday: 9:00 AM – 3:00 PM

Key Responsibilities

• Greet and assist patients in English and Spanish, in person and by phone
• Manage patient check‑in and check‑out processes
• Collect and verify patient demographic and insurance information
• Schedule appointments, intakes, and follow‑up visits
• Support clinicians with intake preparation and administrative coordination
• Enter and update information in the Electronic Health Record (EHR) system
• Maintain accurate and confidential patient records in compliance with HIPAA
• Handle front desk communications, messages, and correspondence
• Perform general administrative duties such as filing, scanning, and record updates
• Maintain a professional, welcoming environment for patients and families

Required Skills & Qualifications

• Bilingual fluency in English and Spanish (required)
• High school diploma or equivalent (required)
• Prior experience in a medical office, behavioral health clinic, or administrative role preferred
• Strong organizational and time‑management skills
• Professional verbal and written communication skills
• Basic computer skills and ability to learn EHR systems
• Ability to multitask in a busy environment
• Commitment to professionalism, confidentiality, and patient care

Equal Opportunity Employer

Cognitive Behavioral Services, Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status.

Pay: $16.82 - $18.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Work Location: In person