PAS/ PHC Coordinator

A PAS/PHC Coordinator oversees the delivery of non-medical home care services, ensuring clients receive authorized care in a timely and compliant manner. This role coordinates caregiver schedules, maintains regulatory compliance, and serves as the central point of communication between clients, attendants, and supervisory staff.

Key ResponsibilitiesScheduling & Coverage

• Coordinate and assign caregivers based on authorized service hours
• Manage call-offs, shift changes, and emergency coverage
• Ensure continuous (often 24/7) client care coverage

Client & Caregiver Communication

• Act as the primary liaison between clients, families, caregivers, and field staff
• Address scheduling issues, service concerns, and care updates
• Maintain positive and professional relationships

Documentation & Compliance

• Monitor Electronic Visit Verification (EVV) records for accuracy
• Ensure compliance with state regulations (e.g., HHSC guidelines)
• Maintain proper documentation of services and incidents

Onboarding & Staff Support

• Assist with hiring, onboarding, and training of new attendants
• Provide ongoing support and guidance to caregivers
• Track staff performance and attendance

Required Skills & Qualifications

• Experience in home care, especially PAS or PHC programs
• Proficiency in scheduling systems and EVV software
• Strong communication, coordination, and problem-solving skills
• Ability to multitask in a fast-paced environment
• High School Diploma or equivalent (higher education may be preferred)

Work Environment

• Home care agencies or healthcare organizations
• Office-based with frequent communication (phone/email)
• May involve after-hours or on-call responsibilities

Join us to make a meaningful difference in the lives of those we serve! We are committed to fostering a supportive environment that values your expertise while offering opportunities for growth. All positions are paid roles that contribute directly to enhancing patient well-being through compassionate care and professional excellence.

PLEASE DO NOT CONTACT OFFICE !

Pay: From $15.00 per hour

Work Location: In person