PASSENGER SERVICES AGENT (FULL TIME)

Job Title: Passenger Services Agent
Location: Birmingham–Shuttlesworth International Airport (BHM) – Birmingham, Alabama
Employment Type: Full-Time
Pay Rate: $10.00 per hour
Company: HuntleighUSA

Join the HuntleighUSA Team

HuntleighUSA is urgently hiring Passenger Services Agents at Birmingham–Shuttlesworth International Airport (BHM). We are committed to providing safe, reliable, and compassionate service to airline passengers every day.

If you enjoy helping others, working in a fast-paced airport environment, and being part of a team that enhances the travel experience, we encourage you to apply immediately.

Position Summary

The Passenger Services Agent provides professional wheelchair and passenger assistance throughout the airport. This role ensures passengers are safely transported, supported, and guided to their destinations while delivering exceptional customer service in alignment with HuntleighUSA standards.

Available Shifts (Full-Time)

• 4:00 AM – 12:30 PM
• 10:00 AM – 6:30 PM
• 3:00 PM – Close

Key Responsibilities

• Safely transport passengers throughout the airport
• Provide wheelchair and aisle chair assistance
• Assist passengers with luggage as needed
• Support passengers with disabilities or special needs
• Escort passengers to gates, restrooms, and airport services
• Communicate with airline and airport staff
• Maintain accurate wheelchair and service logs
• Follow TSA, airport, and company safety procedures
• Deliver professional and courteous customer service at all times

What We’re Looking For

• High school diploma or equivalent preferred
• Customer service, hospitality, or airport experience a plus
• Strong communication and teamwork skills
• Ability to follow instructions in English (written and verbal)
• Must pass drug and alcohol screening
• Reliable transportation required

Physical Requirements

• Ability to lift, push, or pull up to 75 lbs
• Ability to stand and walk for extended periods
• Ability to work indoors and outdoors in all weather conditions

Why Join HuntleighUSA

• Competitive pay and steady full-time hours
• Medical, dental, and vision benefits
• Growth and advancement opportunities
• Hands-on airport operations experience
• Supportive, team-focused work environment