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PASSENGER SERVICES AGENT (PART TIME)

NOW HIRING – PASSENGER SERVICES AGENT

Job Title: Passenger Services Agent
Location: Washington Dulles International Airport (IAD)
Employment Type: Part-Time
Pay Rate: $17.13 per hour
Shift/Hours: 11:00 PM – 6:00 AM (Open availability required; schedule subject to change)
Company: HuntleighUSA

Join the HuntleighUSA Team

HuntleighUSA is urgently hiring Passenger Services Agents at Washington Dulles International Airport (IAD). We are committed to delivering safe, reliable, and compassionate service to airline passengers every day.

If you are passionate about helping others, enjoy a fast-paced airport environment, and want to be part of a team that makes a real difference in the travel experience, we want to hear from you immediately.

Position Summary

The Passenger Services Agent provides courteous, efficient, and professional assistance to airline passengers who require wheelchair or aisle chair support. This role ensures every passenger is safely transported through the airport while maintaining HuntleighUSA’s high standards of safety, service, and professionalism.

You will serve as a welcoming presence for travelers, assisting them with navigation through the airport and ensuring they reach their destination with care and dignity.

Key Responsibilities

Safely transport passengers throughout the airport while maintaining awareness of surroundings and potential hazards
Provide wheelchair and aisle chair assistance for departing and arriving passengers
Assist passengers with luggage while ensuring comfort and safety
Support passengers with visual or hearing impairments
Escort passengers to gates, restrooms, dining areas, or animal relief areas as needed
Communicate effectively with gate agents, dispatchers, and airport staff
Complete required reports and maintain accurate logs
Follow all TSA, airport, and HuntleighUSA safety procedures
Deliver professional, courteous customer service at all times

What We’re Looking For

High School Diploma or equivalent
Customer service, hospitality, or airport experience preferred
Strong communication skills and professional demeanor
Ability to read, write, and follow instructions in English
Must pass pre-employment and random drug and alcohol screenings
Reliable transportation required

Physical Requirements

Ability to lift, push, or pull up to 75 pounds
Ability to stand, walk, and move for extended periods
Ability to work indoors and outdoors in varying weather conditions

Work Environment

This role is based in a fast-paced airport environment with frequent interaction with passengers, airline staff, and airport personnel. Team members are expected to maintain professionalism while ensuring safe, efficient, and compassionate service.