Passenger Traffic Agent

Korean Air, established in 1969, is South Korea's largest airline and a leading global carrier. Renowned for its excellence in flight services, commitment to safety, and innovation, Korean Air continues to advance the aviation industry while promoting Korean culture and hospitality worldwide.

Korean Air is seeking motivated and talented individuals to fill the full-time contract position of Passenger Traffic Agent in our Seattle–Tacoma International Airport office.

1. About the Job

• Position:  Passenger Traffic Agent
• Location:  Seattle–Tacoma International Airport
• Job Type:  Full-Time, Contract

2. Job Description/Responsibilities

• Provide top quality customer service to passengers at Seattle–Tacoma International Airport
• Perform arrival duties such as supervising the transfer of baggage, translating Customs and Border Protection interviews, supervising the cleaning of the aircraft, escorting passengers with special needs, etc.
• Perform departure duties such as check-in, ticketing, reservations, gate services, overseeing baggage assortment and loading, ramp service, weights and balances (load) control, etc.
• Comply with all federal, state, and airport authority security requirements and Korean Air’s policies.
• Handle any necessary report generation and any general administration tasks.
• Perform all other duties assigned or delegated by managers.

3. Requirements and Preferred Qualifications

• Must be legally authorized to work in the U.S. without sponsorship
• Must be able to work on days, evenings, weekends and holidays
• Previous airline customer service experience welcomed and preferred

4. Benefits

• Discounted airline tickets
• Medical, dental, and vision insurance
• 401k (After 1 year of hire)
• Flexible Spending Account
• Paid Vacation and holidays

5. Other

• Only qualified applicants will be contacted