Patch Management Specialist

Sentinel is seeking a Patch Management Analyst to join our team. The ideal candidate will serve as a point of contact for customer inquiries to ensure to regularly to keep technology current, address security vulnerabilities, and correct performance issues. In this role, you will provide technical support to resolve patch-related issues and mitigate any negative impacts on customer environments. This candidate will ensure patches are applied in accordance with customer- specific SLA’s and compliance requirements. This role is a 3rd shift working Thursday- Monday 7pm-4am. This position can be remote but must be able to provide onsite support at our office in Downers Grove, IL.

• Minimum of one year of experience in a helpdesk or networking role
• Experience with updating and troubleshooting Windows
• Experience with Networking is a plus
• Experience with remote management tools is a plus
• Excellent verbal and written communication skills are required
• Ability to work in a team environment
• Ability to demonstrate an attention to detail

• The candidate must have a car, as this position requires travel between location and the transportation of equipment
• A valid driver’s license and proof of vehicle insurance will be required
• Legally authorized to work in the US without sponsorship
• Must demonstrate a “can-do” attitude

We focus on candidates that display our “ACE” factor – Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.

Compensation Range:

$50,000-$60,000 annually

What you get:

We offer an energetic work environment with many corporate culture amenities, competitive salary, and rich benefit plan including: Medical, Dental, Vision, 401K, 529, Life Insurance, Income Protection Short and Long-Term Disability, Medical and Child/Elder Care, Flexible Spending Account Plans, Family Planning Benefits, Financial Education, Identity Theft Protection and Assistance, Legal Services, Employee Assistance Program, Two weeks’ vacation, additional paid time-off for Personal and Sick, certification and hands-on training, and employee discount for product services and entertainment.

MOTIVATED…..make IT happen!

As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.

If you are an individual with a disability and need assistance in applying for a position, please contact SentinelHR1@sentinel.com.