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Job Title:** Pathology Lab Phlebotomist Manager
**Department:** Pathology / Laboratory Services
**Reports To:** Laboratory Director / Medical Director
**Location:* * Malviya nagar
**Employment Type:** Full-Time
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### **Position Summary:**
The Pathology Lab Phlebotomist Manager oversees and coordinates all activities of the phlebotomy and specimen collection departments within the pathology laboratory. This role ensures high-quality patient care, accurate specimen collection, efficient workflow, regulatory compliance, and effective staff supervision. The manager serves as a liaison between phlebotomists, laboratory personnel, physicians, and patients.
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### **Key Responsibilities:**
* **Leadership & Supervision:**
* Manage, schedule, and supervise phlebotomists and specimen collection staff across all shifts.
* Provide training, mentoring, and performance evaluations for phlebotomy personnel.
* Foster a positive, professional, and safe working environment.
* **Operations Management:**
* Oversee daily phlebotomy operations to ensure timely and accurate specimen collection.
* Ensure proper labeling, handling, and transportation of specimens to maintain integrity.
* Develop and maintain standard operating procedures (SOPs) for specimen collection and processing.
* Coordinate with laboratory technologists and pathologists to meet testing and reporting timelines.
* **Quality Assurance & Compliance:**
* Monitor and enforce compliance with CLIA, CAP, OSHA, and other regulatory standards.
* Conduct regular audits and quality checks to ensure adherence to protocols.
* Investigate and resolve specimen collection errors or patient complaints.
* **Customer Service:**
* Ensure phlebotomy services are provided with empathy, professionalism, and patient safety.
* Address issues or concerns from patients, physicians, and clinical staff promptly.
* **Administrative Duties:**
* Manage phlebotomy supply inventory and place orders as needed.
* Prepare departmental reports, productivity metrics, and performance summaries.
* Assist in budgeting, staffing, and policy development for the laboratory department.
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### **Qualifications:**
* **Education:**
* Associate or Bachelor’s degree in Medical Laboratory Science, Biology, Healthcare Administration, or related field (preferred).
* Certification in Phlebotomy required (e.g., ASCP, NHA, AMT, or equivalent).
* **Experience:**
* Minimum 3–5 years of phlebotomy experience, including at least 1–2 years in a supervisory or management role within a clinical or pathology laboratory.
* **Skills & Competencies:**
* Strong leadership, communication, and team management abilities.
* In-depth knowledge of laboratory safety and specimen handling standards.
* Excellent organizational and problem-solving skills.
* Proficiency in laboratory information systems (LIS) and electronic medical records (EMR).
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### **Working Conditions:**
* Fast-paced laboratory or hospital environment.
* May require occasional evening, weekend, or on-call shifts.
* Exposure to biohazardous materials and infectious agents (with proper protective measures).
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Would you like me to **tailor this description** for a specific setting (e.g., *hospital*, *private diagnostic lab*, or *university pathology department*)
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹35,000.00 per month
Work Location: In person
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