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Patient Accounting - Financial Counselor - Full Time
Who We Are: At Murfreesboro Medical Clinic & SurgiCenter (MMC), compassion meets innovation and teamwork fuels success! As a physician-owned, multi-specialty clinic, we’ve proudly served Middle Tennessee for decades. With 20+ specialties under one roof, we’ve built a supportive, collaborative environment where professionals thrive and patients feel cared for.
What We Do: Our team is growing, and we’re looking for a skilled professional to join us! You’ll play an important role in providing excellent care, supporting patients through meaningful moments, and working alongside a supportive team. At MMC, your expertise matters, your voice is valued, and your career has room to grow. Ready to make an impact? We’d love to meet you!
Why You’ll Love Working Here: We’re committed to supporting your success inside and outside of work with a benefits package that includes medical, dental, and vision insurance, life and disability coverage, FSA & HSA options, a 401(k) with company match, gym membership reimbursement, wellness programs, and more.
Job Summary:
We are seeking a detail-oriented and customer-focused Patient Accounting Representative to join our healthcare team. This role is responsible for managing patient billing and collection processes, resolving billing inquiries, updating payment plans within the system, and ensuring accurate and timely resubmission of claims to insurance providers. The ideal candidate will have strong communication skills, a working knowledge of medical billing procedures, and a commitment to providing excellent service to patients.
- Review and process patient billing information accurately and efficiently.
- Assist with collections and payment plans as needed.
- Resubmit rejected claims to insurance companies and follow up on unpaid or denied claims.
- Verify patient insurance coverage and eligibility and make corrections to rejected claims
- Respond to telephone, in person, and online patient inquiries regarding billing statements, insurance coverage, and payment options.
- Work with internal departments to resolve billing discrepancies.
- Maintain confidentiality of patient records and comply with HIPAA regulations.
- Update patient accounts and billing records in the system.
- High school diploma or equivalent; associate degree or certification in medical billing preferred.
- 1–2 years of experience in medical billing or healthcare administration.
- Knowledge of insurance guidelines, including Medicare and Medicaid.
- Familiarity with billing software and electronic health records.
- Strong attention to detail and organizational skills.
- Excellent communication and customer service skills.
- Experience with CPT, ICD-10, and HCPCS coding.
- Ability to work independently and as part of a team.
This description is intended to provide only basic guidelines for meeting job requirements.
Responsibilities, knowledge, skills, abilities and working conditions may change as needs
evolve.
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