Patient Accounts Representative

Wekiva Springs Center has an immediate opening for a Full-Time Patient Account Representative. Our Business Office is seeking a skilled and experienced Patient Account Representative to join our team of compassionate, dedicated professionals. The purpose of this position is to analytically examine accounts, Identify payer – specific trends, Submit insurance/patient refunds in a timely manner, and research insurance balances that are past due, unpaid, or underpaid. This is a Monday – Friday, Days position. Other responsibilities include:

• Keys patient accounts receivable information into the system and uploads it to the needed portals.
• Provides financial counseling to the patients and their family members including denials that need patient intervention to receive reimbursement.
• Denial follow-up and resolution that include appeals, disputes, or corrected claims
• Respond to inquiries from insurance companies, patients, and providers.
• Electronically submits billing and monitors their payment processing
• Verifies insurance benefits and communicates potential responsibility with patient to set up payment
• Collaborate and work cross functionally with departments to ensure completed billing
• Assist with special projects or other duties as assigned

Benefit Highlights:

· Meaningful work, saving patient lives

· Healthy, respectful and team-based work environment

· Growth and development opportunities within UHS and its subsidiaries

· Competitive Compensation

· Generous Paid Time Off

· Excellent Medical, Dental, Vision and Prescription Drug Plan (if applicable)

Qualified candidates must possess the following:

• Knowledgeable of medical reimbursement and terminology
• Advanced computer skills including Windows Office
• Excellent organizational skills and able to manage multiple tasks
• Proficient in basic math and accounting skills
• Must have at least 1-year direct experience in Medical Office or Hospital Billing and Collections and be familiar with Medicare and Medicaid
• Excellent communication skills

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Patient accounts: 1 year (Required)

Work Location: In person