PATIENT CARE COORDINATOR

OmniSleep is an established sleep medicine clinic and sleep lab, specializing in the diagnosis and treatment of sleep disorders, such as apnea and limb movement disorders of sleep. We value helping patients to be healthy through getting great quality sleep. We are a positive (no-low drama) and healthy workplace focused on our doing excellent work for patients! OmniSleep has an excellent and supportive management team and our providers and staff are true professionals and a pleasure to work with.

Responsibilities of the Patient Care Coordinator:

This position is a 9:30am-6pm shift, that involves routing, and responding to phone calls, business texts, emails, scheduling clinical visits and sleep studies, verifying demographics and insurance, supporting front desk and patient check in, scheduling, and taking payments. This is an in-office (not remote from home) position.

Professional Skills Required:

We'll hire the person that gets satisfaction from helping patients while keeping up with the scheduling workload. It can get busy. Must be able to work very well in concert with Medical Assistants, front desk staff, and providers. This staff member requires a demonstrated ability to adjust their work pace as required, to prioritize tasks appropriately, to adjust to work load as we get busy, and to remain calm, friendly, and accurate in a fast-paced environment.

Job Details:

• The position is full time (40 hrs / wk), 8:30am-5pm (30 min. clock out for lunch), M-F.
• Competitive pay.
• Benefits: 401k with company match; medical, dental, vision insurance; PTO/sick leave; holiday leave/pay (for scheduled shifts).

Qualifications:

• High school diploma or equivalent required.
• Strong communication and interpersonal skills. Excellent phone etiquette.
• Proficient in using electronic medical records preferred.
• Proficient using computer systems and software.
• Attention to detail and accuracy in data entry and record keeping.
• References with contact information from your direct supervisors or managers from your last three jobs. Personal or co-worker references won't be accepted.

Preferred:

• Spanish speaker preferred.
• Knowledge of both Mac and Windows operating systems software.
• Knowledge of Microsoft Office applications

Note:

If you aren't currently employed or have gaps in your employment history, you must explain them on your Indeed listing to be considered for the job.

New hires are subject to background checks. Nothing in this employment listing should be construed as a job offer or setting official terms of employment.

Thank you!

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)

Language:

• Spanish (Preferred)

Location:

• Albuquerque, NM 87109 (Required)

Ability to Commute:

• Albuquerque, NM 87109 (Required)

Work Location: In person