Patient Care Coordinator

Job Summary
We are seeking a dynamic and compassionate Patient Care Coordinator to join our dental care team! In this vital role, you will serve as the primary point of contact for patients, ensuring a smooth and positive experience from appointment scheduling to follow-up treatments. Your energetic approach and attention to detail will help foster a welcoming environment, streamline administrative processes, and support the delivery of exceptional patient care. If you thrive in a fast-paced setting and are passionate about making a difference, this is the perfect opportunity for you!

Duties

• Greet patients warmly and assist them with appointment scheduling, rescheduling, and cancellations
• Verify patient information and insurance details accurately to ensure seamless billing and records management
• Coordinate communication between patients and healthcare providers to facilitate timely care delivery
• Prepare and organize patient charts, medical records, and documentation in compliance with privacy regulations
• Follow up with patients regarding appointments or treatment plans to promote engagement and adherence
• Assist with administrative tasks such as answering phone calls, managing emails, and handling patient inquiries
• Support the clinical team by managing patient flow and ensuring all necessary paperwork is completed efficiently

Requirements

• Experience as a treatment coordinator and/or insurance, billing, and collections in a healthcare setting preferred; Dental office experience and familiarity with dental terminology is advantageous
• Positive and outgoing personality with exceptional verbal and written communication skills
• Ability to multitask effectively in a busy environment while maintaining accuracy and compassion
• Must be comfortable and confident in proactively recognizing productivity opportunities
• Strong knowledge of medical/dental terminology to accurately interpret clinical information
• Proven ability to provide excellent administrative support with attention to detail
• Office experience demonstrating proficiency in scheduling software and electronic health records systems

Join us in delivering outstanding patient care by bringing your enthusiasm, organization skills, and healthcare knowledge to our dedicated team! We offer a competitve benefit package, and are committed to supporting your growth while providing an engaging work environment where your contributions truly make a difference.

Job Type: Part-time

Pay: $20.00 - $23.00 per hour

Expected hours: 27 per week

Work Location: In person