Patient Care Coordinator

Job Summary
We are seeking a dedicated and compassionate Patient Care Coordinator to join our healthcare team. In this vital role, you will serve as the primary point of contact for patients, ensuring a smooth and positive experience. Your energetic approach will help foster a welcoming environment, streamline administrative processes, and support the delivery of exceptional patient care. This position offers an exciting opportunity to make a meaningful difference in patients’ lives while working in a dynamic, team-oriented setting.

Duties

• Patient care responsibilities as assigned, which may include scheduling and organizing patient flow, accompanying patients to exam/procedure room, assist patients with changing to exam gowns, and transfer to exam table if needed.
• Read notes so as to know what is expected at the visit.
• Keep patients informed of provider status.
• Assess patient’s general condition and collect patient history.
• Document health history, activities, medication dispensed/prescribed, etc., in the medical record
• Provide basic patient care as ordered by physician or physician assistant with various procedures.
• Cleans rooms after each patient
• Provides patient education materials, communicates physician advice/instructions to patient.
• Obtain lab/x-ray reports
• Schedule MRI, CT scans, labs, etc.
• Clarifies with patient at end of visits if all their questions have been answered
• Schedule referrals to other physicians
• Clean and stock exam rooms
• Adheres to infection control/safety guidelines and confidentiality policies
• Compliance with HIPAA, OSHA and Red Flag Rules
• Other duties and responsibilities as assigned

Qualifications

• Cooperative work attitude toward co-employees, management, patients, visitors, and physicians
• Ability to promote favorable facility image with physicians, patients, hospitals, other physician offices, and general public
• Ability to make decisions and solve problems
• Ability to triage patient care questions related to post-op, post-injury, infection, complications, etc.
• Work effectively as team member with physicians and other staff
• Appropriately interact with patients, families, and others
• Ability to flexibly respond to changing demands

Requirements

• High school diploma or GED certificate
• Certified Medical Assistant is preferred, but not required
• Good communication skills
• Demonstrate good organizational skills

Join us to be part of a vibrant team committed to delivering outstanding patient care! We value energetic professionals who thrive on making a positive impact every day. This paid position offers the chance to grow your career while supporting the health and well-being of our community.

Pay: From $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Profit sharing
• Uniform allowance
• Vision insurance

Work Location: In person