Patient Care Coordinator / Clinical Assistant (Part-Time Healthcare Role)

Job Description: “Rockstar” Clinic Tech → Future Clinical Services Specialist

We are looking for a unique individual with a diverse skillset. If you think you might be a good fit (and you are great at following instructions) read to the end…

Are you looking for a fun, meaningful, and rewarding career cheering people on as they gain their health, confidence, and life back?

Meridian Family Acupuncture and Boise Better Bladder are positive, fast-growing, patient-centered practices, and we are doing something really special in our community.

This is not just a job.

This is an opportunity to be part of something that truly changes lives.

Who You Are

The ideal candidate loves to smile, laugh, and connect with people, and knows how to make someone feel like the only person in the room.

You are naturally curious and self-driven. You do not wait to be told what to do. You take initiative, ask questions, and figure things out.

You are someone with strong potential and a desire to grow. You are ready to step into responsibility and evolve with the practice.

You are:

• A natural communicator, both written and verbal
• Emotionally intelligent and comfortable with sensitive conversations
• Organized, detail-oriented, and able to multitask
• Social, engaging, and great with people
• Positive, dependable, and professional

You are a multitasker extraordinaire with stellar organization skills, unreasonable optimism, and just the right mix of heart and hustle.

Part air traffic controller.

Part problem solver.

Part “Everything is Figureoutable.”

About the Role

This is a part-time role, approximately 20–30 hours per week, for someone who thrives in a people-centered environment and wants to be part of something meaningful.

You will play a key role in both the front office and clinical setting, helping create an exceptional patient experience from the moment someone walks through our doors to the moment they leave feeling hopeful, supported, and cared for.

This is not just an administrative role.

This is a patient-centered position where connection, communication, and attention to detail truly matter.

What You’ll Do

You will be trained in both front office and clinical support.

In the front office, you will be the patient’s first and last point of contact, helping with scheduling, answering phones, assisting with check-in and check-out, and creating an exceptional experience.

In the clinical setting, you will support treatment flow, organization, and patient care.

This is a dual-clinic role:

• Assist with Boise Better Bladder treatment protocols
• Support adjunct treatments within Meridian Family Acupuncture, including acupuncture-based and supportive therapies
• Prepare, clean, and maintain treatment rooms
• Help maintain smooth and efficient clinic flow
• Maintain accurate and organized patient records
• Communicate clearly with patients regarding appointments, care plans, and next steps
• Maintain cleanliness, organization, and supply levels throughout the clinic

Patient Experience & Enrollment

This role goes beyond tasks.

You will:

• Build genuine relationships with patients
• Communicate clearly, confidently, and professionally
• Help guide patients through personal health decisions
• Assist in enrolling patients into care programs

You are someone who can both care deeply and lead people forward.

Growth Opportunity

This position is ideal for someone looking to grow into a higher-level clinical and patient leadership role.

Over time, this role may expand into:

• Patient education and leadership
• Community outreach and referral relationships
• Helping grow and shape the future of the practice

We are building something special here, and we are looking for the right person to grow with us.

Skillset

• Fast learner with strong initiative
• Excellent written and verbal communication skills
• High emotional intelligence
• Organized and detail-oriented
• Comfortable with technology, including EHR systems, scheduling platforms, and Google Drive

Bonus points for:

• Healthcare experience
• Sales or patient enrollment experience
• Social media or creative skills
• Experience with FSM, or willingness to learn

Work Schedule

• Part-time: 20–30 hours per week
• Monday through Friday
• Friday is required
• No weekends, unless we are doing something fun and special

Wage

We offer a competitive wage, depending on experience, with room to grow into a meaningful and rewarding career.

Pay: $20–$25 per hour

with opportunities for growth and performance-based incentives.

Let’s Be Clear

This is not a low-responsibility, clock-in/clock-out job.

We are not looking for an average employee.

We are looking for someone who:

• Takes ownership
• Thinks ahead
• Loves people
• Wants to grow

If that is not you, this probably will not be a fit.

Here’s the Important Part

If this sounds interesting, and you’d like to join this fun, rewarding office in Meridian, Idaho, here is what you need to do next:

1. Submit your application through Indeed.

2. Then take it one step further.

Send your resume AND cover letter with the subject line: ROCKSTAR

to: info @ familyacu.com

Everyone looks good on a resume.

And everyone can write a standard cover letter.

If you are really interested in this position, you will need to step it up.

We are easily searchable online and on social media.

Do a little research on us.

Then tell us:

• What stood out to you most about Meridian Family Acupuncture and Boise Better Bladder, our patients, or our approach, and why
• One idea or way you feel you could personally contribute to our team

Take your time. Think about it.

Then wow us.

Pay: $20.00 - $25.00 per hour

Work Location: In person