Patient Care Coordinator/Dental Assistant

Patient Care Coordinator (Part-Time)

Smile Clinic Colorado is seeking a Patient Care Coordinator to join our team. This role is ideal for someone who is passionate about creating a welcoming, organized, and supportive experience for patients from the moment they walk in the door.

We are looking for a team member who thrives in a fast-paced, patient-focused environment, communicates clearly, and helps ensure each patient feels comfortable, informed, and cared for throughout their visit.

This is a part-time position with potential to grow into full-time hours.

Position Summary

The Patient Care Coordinator supports the front office operations of the practice, ensuring efficient scheduling, clear communication, and a positive patient experience from check-in through follow-up.

Key Responsibilities

• Welcome and check in patients with a
  friendly and professional demeanor
• Schedule and manage appointments to support an efficient daily workflow
• Coordinate treatment appointments and follow-up visits
• Answer phone calls and respond to patient questions in a timely manner
• Verify patient information and maintain accurate records
• Assist with treatment plan communication and coordination
• Collect patient payments and support basic financial coordination
• Maintain an organized and professional front office environment
• Collaborate with the clinical team to ensure smooth patient flow
• Help ensure patients feel informed, comfortable, and supported throughout their visit

Qualifications

• 1–3 years of experience in a dental or medical office preferred
• BIG Bonus - Experience with Dental Assisting and ability to spend time in the Patient Care Coordinator role and the Dental Assisting role.
• Strong verbal and written communication skills
• Excellent customer service skills
• Friendly, engaging, and professional demeanor
• Strong organizational skills and attention to detail
• Ability to multitask and stay organized in a fast-paced environment
• Experience with Archy dental software systems is a plus

Schedule & Benefits

• Weekends off
• Schedule: 8:30 AM – 2:00 PM (flexible to start earlier or stay later as needed)
• Alternating schedule:
  • Week 1: Monday–Thursday
  • Week 2: Tuesday–Friday
• Paid time off (full-time and part-time employees)
• 401(k) plan with company matching