North american lasik & eye surgery centre

Responsibilities:<ul><li>Answer incoming phone calls, emails, and messages from patients in a professional and courteous manner.</li><li>Schedule, confirm, and manage patient appointments using our CRM and scheduling systems.</li><li>Make outbound calls to remind patients of upcoming visits and follow-ups.</li><li>Provide information about clinic services, procedures, and doctors.</li><li>Update and maintain accurate patient records in the CRM.</li><li>Collaborate with reception and medical staff to ensure smooth clinic operations.</li><li>Handle patient inquiries and resolve minor issues efficiently.</li></ul>Job Type: Full-timePay: Up to AED5,500.00 per month

Serve as a key point of contact for patients by efficiently handling communications, managing appointments, and providing clear information about clinic services. Directly impact patient experience while supporting smooth clinic operations through collaboration with medical staff and keeping records accurate.

Patient communication specialist / call center

Scheduling

Patient Records Management

Communication

Customer Service

Appointment Management

Telephone Etiquette

Data Entry

Conflict Resolution

Join North american lasik & eye surgery centre and explore exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.