Patient Coordinator

Job Title: Patient Coordinator

Overview: Our patients rely on the Patient Coordinator to schedule their treatment smoothly, relay their questions to the doctor and contribute to the ambiance of the office. Remember that you are the first and last person that the patients see, you are the HOSTESS. The reception area is a reflection of your personality, manners and presence. So even on your worst day, you make patients comfortable and keep the reception area pleasant.

General Description: Time management skills are the biggest challenge. Your position is part crowd control, part efficiency expert and part records manager. In general, confirming patients and pulling charts and x-rays for the day’s appointments, keeping the reception area and office neat throughout the day, adjusting the schedule to increase production and fill voided times and keep the back office continually informed.

Duties:

• Make sure your day is well prepared and everything is on order for a smooth schedule.
• Adjust schedule to maintain and achieve the highest production.
• Schedule appointments as outlined per the doctors.
• Greet patients by name and give patients necessary forms to complete their chart.
• Enter patient information and update patient’s health history and address if a past patient.
• Keep patients informed of expected time if doctor is behind schedule.
• Follow up on broken or cancelled appointments.
• Organize and maintain all patient file systems.
• Handle patient’s prescriptions and refills over the telephone.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Ability to Commute:

• Porterville, CA 93257 (Required)

Ability to Relocate:

• Porterville, CA 93257: Relocate before starting work (Required)

Work Location: In person